Clinical Operations Manager, Home Care

About the role

BAYADA Home Health Care is seeking a dynamic leader to serve as Manager of Clinical Operations for our Habilitation specialty service offices. In this role, you will partner with Directors and Clinical leadership to provide mentoring, education, and support to ensure high-level client service, clinical excellence, and adherence to policies and procedures.

Responsibilities

• Collaborate directly with office Directors and Clinical Leadership team members to ensure high-level client service, clinical excellence, quality, and adherence to policies and procedures in accordance with The BAYADA Way.
• Support clinical leaders in effective execution of episodic case management, high-quality clinical care, and professional development for the clinical team.
• Function as a consultant and resource to office Directors in collaboration with the Division Director overseeing Habilitation offices in HI.
• Review Star ratings and quality processes.
• Participate in strategic planning for divisional growth, market development, and program design.
• Participate in the hiring, development, and support of clinical leaders and high-potential clinicians across multiple disciplines.
• Mentor clinical staff and facilitate successor planning.
• Serve as the Division Lead in working with local Clinical Leadership teams and Home Health practice leadership to implement new processes and procedures, assist with process improvement programs, and oversee clinical program implementation across the division.

Requirements

• Active compact RN license.
• BSN; MHA a plus.
• 3–5 years of proven, progressive experience in home health care.
• In-depth knowledge of OASIS and Habilitation case management strongly preferred.
• Demonstrated expertise in episodic case management, high-quality clinical service delivery, and multidisciplinary team management.

Benefits

• Paid holidays, PTO, and sick leave.
• Vision, dental, and medical health plans.
• Employer-paid life insurance.
• 401k with company match.
• Direct deposit and employee assistance program.

Why you'll love BAYADA

• Award-winning workplace recognized by Newsweek, Glassdoor, and Forbes as a Best Place to Work.
• Work-life balance within a mission-driven nonprofit organization focused on compassion, reliability, and excellence.
• Strong employee values and recognition, including daily recognition via BAYADA Celebrates, Hero spotlights, Key Action of the Week meetings, discounts/perks, and an annual Awards Weekend trip.
• Diversity, equity, inclusion, and belonging initiatives, including Employee Resource Councils (Women in Limitless Leadership, Racial and Ethnic Diversity, Pride LGBTQIA+, Military Community Network, Solutions and Accessibility for Equality, and F.A.I.T.H.).
• Growth opportunities, including advancement, continued education, Udemy courses, and webinars.

Established in 1975, BAYADA is a nonprofit organization with over 35,000 employees serving clients across 22 states and 6 countries.