Home Care Scheduling Coordinator
AdvisaCare · Troy, MI · 3 wk ago
On-siteHealthcareFull-time
About the role
We are looking for an organized and proactive individual to coordinate and schedule home care services for our clients. This position plays a vital role in connecting caregivers with clients, ensuring high-quality and timely care.
Requirements
- Manage daily scheduling of caregivers and client appointments
- Communicate with clients and caregivers to confirm availability and appointments
- Maintain accurate records and ensure compliance with company policies
- Handle scheduling conflicts and emergencies professionally
- Support recruitment efforts by assisting in onboarding and training when necessary
- Provide excellent customer service and maintain positive relationships with clients and staff
Qualifications
- Previous experience in scheduling or coordination, preferably in healthcare or home care services
- Strong organizational and multitasking skills
- Excellent communication and interpersonal abilities
- Able to work independently and as part of a team
- Detail-oriented and committed to maintaining high standards of service
- Comfortable with using scheduling software and MS Office
Benefits
- 401K Retirement Plan - Full Time Employees
- Medical Benefits Available
- Ability to Earn PTO
- Excellent Pay/BiWeekly Paychecks
- Employee Appreciation Program
- Advanced Skilled Training offered
- 24/7 Staffing Support