Home Care Scheduler / Scheduling Coordinator | In-Home Care

About the role

You’ll oversee caregiver scheduling, manage staffing needs in real-time, and ensure that every client receives reliable, high-quality care. This position demands confidence, empathy, and a results-driven mindset.

Key Responsibilities

• Staff Scheduling: Build, manage, and optimize caregiver schedules to ensure consistent coverage and excellent client care.
• Strategic Staffing: Balance caregiver availability, skill sets, and preferences with client needs to maximize efficiency and satisfaction.
• Crisis Management: Resolve last-minute call-offs or conflicts calmly and effectively.
• Communication: Maintain open, respectful communication with caregivers, clients, and families regarding schedule updates and changes.
• Support & Retention: Be a trusted resource for caregivers, promoting engagement and job satisfaction.
• Compliance & Documentation: Ensure all scheduling activities meet company standards and state/federal labor regulations.
• Collaboration: Partner with leadership and care management to align staffing decisions with business goals.

Benefits

• Competitive pay based on experience
• Career growth and advancement opportunities
• A supportive, collaborative work culture where your leadership is valued