Care Coordinator - Scheduler - Home Care

Role Overview

The Home and Community-Based Services Case Coordinator manages client services, staffing, and operational tasks to ensure quality care delivery.

Responsibilities

• Coordinate daily client case scheduling and caregiver coverage, maintaining communication with clients and families.
• Manage staffing needs, support hiring and orientation, and participate in on-call rotation.
• Oversee payroll, billing, and data accuracy by coordinating and auditing records.
• Conduct client consultations, home visits, and monitor customer satisfaction, escalating issues as needed.
• Ensure compliance with policies, state and program requirements, and incident reporting.

Qualifications & Skills

• High school diploma or equivalent.
• Strong multitasking, coordination, and customer service skills.
• Preferred experience in scheduling and data entry.

Compensation & Benefits

Hourly pay ranges from $16.00 to $18.00, based on experience, with benefits including health coverage, incentives, 401k, and stock options.

The role requires minimal onsite supervision and a proactive approach to service coordination.