Home Care Receptionist

Position Summary

This position is the first point of contact for the company, providing administrative support across the organization by handling the flow of people through the business and ensuring that all detailed responsibilities are completed accurately and delivered with high quality and in a timely manner.

Hours

Full Time: Monday through Friday: 7:30 am - 4pm, 9 am to 5:30 pm

At Addus We Offer Our Team

• The Best Medical, Dental and Vision Benefits
• Company matched 401K
• Monthly Bonus
• PTO Plan
• Retail Planning
• Life Insurance
• Employee discounts

Essential Duties

• Greets, welcomes, and directs all visitors appropriately
• Answers, screens, and forwards any incoming phone calls while providing basic information when needed
• Receives and sorts daily mail/deliveries/couriers
• Maintains security by following procedures and controlling access
• Updates appointment calendars and schedules meetings/appointments
• Performs other clerical receptionist duties such as filing, photocopying, collating, faxing etc.
• Maintains office supplies and order as appropriate
• Maintains a high degree of confidentiality at all times due to access to sensitive information
• Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the department
• Fulfills other duties as assigned

Position Requirements & Competencies

• Associate/ Bachelors Degree and 2 years of previous clerical and administrative duties
• Proven working experience in a front office handling receptionist responsibilities
• Experience with High volume calls required - 100 plus interactions per day
• Computer Proficiency - MS Office
• Professional appearance
• Solid communication skills, both written and verbal
• Ability to be resourceful and proactive in dealing with issues that may arise
• Ability to organize, multitask, prioritize, and work under pressure

Environment

Moderate noise level similar to a typical office environment with computers, printers, and work activity.

At Addus

• Equal Employment Opportunity
• Committed to both client and employee satisfaction
• Recognized as the top healthcare company on Indeed's 2024 Top 100 Work Wellbeing Index