Home Care Office Administrator / Manager

Job Duties

• Oversee and manage the daily operations of the home care office to ensure smooth workflow and service delivery.
• Supervise office staff, caregivers, and administrative team to maintain compliance and efficiency.
• Capture client intake, assessments, scheduling, and care plan implementation.
• Ensure accurate documentation, client records, and billing in compliance with state and federal regulations.
• Support hiring, training, and performance management of caregivers and office staff.
• Maintain timesheets, payroll submissions, and ensure timely processing of staff payments.
• Act as a primary point of contact for clients, families, and support coordinators, addressing concerns promptly.
• Prepare reports for management, track agency performance, and assist with audits or licensing requirements.
• Implement and enforce company policies and procedures to meet quality standards.
• Manage office budgets, supplies, and resources effectively.
• Lead marketing, outreach, and relationship-building efforts to grow the agency’s client base.
• Foster a professional, supportive, and team-oriented office environment.