Home Based Coordinator

About the role

Home Based Coordinator at Lutheran Child and Family Services of IN/KY is a full-time, non-exempt position located at 1525 N Ritter Ave, Indianapolis, IN 46219. Lead a team, support families, and make a lasting impact. The Senior Clinical Coordinator combines clinical leadership with direct client care, overseeing program operations while maintaining a small billable caseload. LCFS, founded in 1883, is a nonprofit committed to strengthening individuals, families, and communities through compassionate, high-quality services. Our mission is Engaging and Empowering Families and Community with Love, Compassion, Faith, and Support.

Responsibilities

• Provide regular, documented clinical supervision, case consultations, and ongoing professional development for assigned clinical staff; mentor and support staff while promoting accountability, teamwork, and high-quality service delivery; ensure staff complete required training and demonstrate competency in their assigned responsibilities.
• Monitor staff caseloads, service delivery, and client progress to ensure effective and timely interventions; review clinical assessments, individualized treatment plans, and case documentation; conduct timely case reviews and provide clinical guidance to support treatment effectiveness; maintain a small billable caseload providing therapeutic services to individuals and families in home, school, and community settings.
• Provide clinical oversight of crisis intervention, suicide risk assessments, mandated reporting, and incident response; ensure staff follow established safety procedures, reporting requirements, and appropriate escalation protocols; support staff in identifying and responding to client safety concerns.
• Conduct regular case record reviews to ensure documentation is accurate, timely, complete, and compliant with applicable standards; monitor adherence to LCFS policies, licensing requirements, contractual obligations, and accreditation standards; promote ethical practices, confidentiality, professional boundaries, and culturally responsive care.
• Monitor clinical outcomes, service quality, and program performance; identify opportunities to strengthen service delivery and operational effectiveness; participate in Performance and Quality Improvement (PQI) activities, program evaluations, and corrective action initiatives; collaborate with leadership and multidisciplinary teams to improve client outcomes and maintain program accountability.

Qualifications

• Master's degree from an accredited college or university in a mental health-related field.
• Current, valid Indiana clinical license: LCSW, LMHC, or LMFT; LCAC (Licensed Clinical Addiction Counselor).
• Minimum of three years of relevant clinical experience in mental or behavioral health.
• At least one year of relevant administrative or leadership experience.
• Strong clinical assessment, treatment planning, and supervisory skills.
• Excellent communication, organizational, and problem-solving abilities.
• Knowledge of trauma-informed, strengths-based, and culturally responsive practices.
• Valid Indiana driver's license and ability to meet LCFS driving requirements.

Skills

• Passionate about helping children and families achieve positive outcomes.
• Enjoy coaching, mentoring, and developing clinical professionals.
• Balance clinical expertise with strong leadership and organizational skills.
• Understand the importance of documentation, accountability, and quality improvement.
• Thrive in a collaborative, mission-driven environment.