HOA Site Manager - Company Fleet Car Provided

About the role

We are seeking a Compliance Driver for Homeowner Associations. This full‑time position involves spending the majority of the workday driving to the communities we manage, inspecting homes for compliance, and making notations of non‑compliant homeowners. The role includes de‑escalating and resolving conflicts with frustrated homeowners, and you will receive training on effective communication and conflict resolution. The position offers autonomy, in‑house education, mentorship, and a supportive learning structure.

For a detailed role description, please see the informative site‑manager PDF.

Responsibilities

• Drive to managed communities on a regular basis, using a company vehicle (or personal vehicle with mileage reimbursement when necessary).
• Inspect homes for compliance and record non‑compliant homeowners.
• Improve service by recommending process improvements and identifying new product or service applications.
• Work directly with homeowners to address compliance issues and resolve them.
• Respond to customer inquiries by researching prior cases, gathering information, communicating solutions, and confirming understanding.
• Continuously increase job knowledge through educational opportunities and by reading governing documents of each homeowners’ association.
• Walk certain areas of properties when required.

Requirements

• Valid driver’s license, auto insurance, and a safe driving record.
• Computer literacy with proficiency in Microsoft Word and Excel.
• Ability to enter data into databases and iPads.
• No prior industry experience required; initiative and independent work ability are highly valued.

Skills and Abilities

• Proven conflict‑resolution and customer‑service skills.
• Strong organization and time‑management abilities.
• Problem‑solving and analytical thinking.
• Clear, professional written and verbal communication.
• Attention to detail.
• Ability to understand and execute oral and written requests.
• Multitasking capability in a fast‑paced environment.
• Customer‑service mindset with a calm demeanor during peak times and team collaboration.

Career Track

Working as a Compliance Driver provides an excellent foundation for learning about the homeowners’ association industry. Combined with Spectrum AM’s training programs and a commitment to growth, this role can lead to many other positions within the company.

Benefits

• In‑house education and continued personal development.
• Mentorship, subject‑specific experts, training department, and managerial support.
• Autonomous work environment.
• Recognized as a Best Place to Work since 2007.
• Fastest Growing Company – Fast Track 50 in 2020.
• San Antonio‑based, privately owned with over 20 years in business and no layoffs.
• Work‑life balance with 5 weeks of PTO.
• 40 paid hours per year for community service activities.
• 11 annual paid holidays.
• Internal Learning and Development Management System.
• Comprehensive benefits package: Medical, Dental, Vision, Short‑Term/Long‑Term Disability, Life/AD&D, and 401(k) program.
• Free in‑house medical clinic (virtual appointments for other locations).
• Well‑structured career‑track plan with a 6‑month review.

Pay

Hourly pay: $17.00

Schedule

Full‑Time

Location

17319 San Pedro Avenue #318, San Antonio, Texas 78232