Hiring Experienced Managers - Salaried
About the role
LexLive is the place to go for fun and entertainment in the Lexington area. We are looking for enthusiastic, friendly, energetic, and responsible Assistant Managers to oversee designated departments during shifts throughout our entire location. Managers will effectively manage team members, goods, equipment, and software to ensure successful operations, guest satisfaction, and team member well-being.
Responsibilities
- Manage operations in assigned area including staff allocation, guest service, and problem resolution
- Oversee assigned area organization and cleanliness
- Perform quality control
- Lead each shift to ensure maximum guest satisfaction and profitability
- Interact with point-of-sale and other software to manage operations and reconcile receipts on a daily and periodic basis
- Participate in inventory management and communicate effectively to maintain appropriate stock levels
- Ensure company initiatives and programs are implemented within the department
- Lead by example in adhering to all company policies, rules, and requirements related to behavior, appearance, job performance, and interaction
- Provide appropriate training, coaching, and disciplinary actions to ensure established policies and procedures are followed
- Maintain open and effective communication with personnel at all levels of the enterprise
- Perform any job duties for any position in the department when necessary
- Provide impeccable guest service, beginning with acknowledging and welcoming guests
- Abide by all appropriate health guidelines to ensure the health and safety of yourself, the public, and the LexLive team
- Ensure equipment and fixtures are in complete working order; report any broken equipment or potential safety hazards to management immediately
- Be aware of your surroundings at all times and immediately report any concerns regarding personal or guest safety to management
Requirements
- Must be 18 years of age or older (21+ for some positions)
- All education levels considered
- At least 3 years of management experience required
- Solid math and computer skills
- High-level oral and written communication skills
- Impeccable money-handling skills
- Strong analytic and problem-solving skills
- Flexibility and reliability
- A positive attitude and ability to work well with other team members
- Ability to stay calm and make good decisions under pressure
- Exemplary guest service and communication skills
- Strong task and time management abilities on both a personal and team level
- Ability to effectively communicate directions and expectations to staff under your supervision in a positive and proactive way
- Willingness and ability to perform the job duties of any position in your department as necessary
- Ability to stand, walk, lift, twist, and bend on a regular basis for long periods of time with reasonable accommodations
- Physical ability to perform cleaning tasks, serving, and lifting up to 50 lbs with reasonable accommodations
Schedule
LexLive is an entertainment venue open 365 days a year and will be busiest on nights, weekends, and holidays. All employees are expected to be available to work most nights, weekends, and holidays. Assistant Managers are expected to be especially flexible for scheduling purposes. Only candidates with regular availability for a wide range of shifts will be considered.
All Assistant Manager candidates must undergo a background check before they are officially eligible for hire.