HIM Specialist

Responsibilities

• Validates requests and releases protected health information from multiple sources per state, federal, and other regulatory agency guidelines.
• Performs routine accounting and deposits for release of information revenue.
• Follows up with delinquent accounts.
• Oversees all morgue management duties, including verification of documentation, maintaining appropriate logs, notifying appropriate parties and receiving/releasing remains.
• Initiates and completes electronic death certificates via state system and according to hospital guidelines.
• Ensures accuracy and timeliness of information.
• Provides exceptional customer service to patients and customers.
• Manages incoming phone calls to department and directs customers to appropriate resources.
• Manages and disposes of archived records according to retention schedule and disposal policy based on administrative, legal, fiscal, or research needs.
• Scans and/or indexes medical records into the electronic medical record (EMR).
• Performs quality control audits and corrects errors on scanned documents.
• Troubleshoots scanning software.
• Aids in training for institution-wide scanning.
• Performs downtime procedures for all relevant HIM functions, such as scanning, electronic master patient index, and release of information.
• Identifies and troubleshoots simple computer problems and escalates issues to appropriate resources as needed.
• Auxiliaries in training and mentoring team members and HIM externs.
• Audits medical records to ensure compliance with departmental and regulatory requirements.
• Performs other duties as assigned.

Qualifications

• Demonstrated competency in general HIM department functions.
• Three years of experience in a healthcare environment or equivalency.
• Knowledge of medical terminology, anatomy and physiology, and HIPAA regulations.