Jobs · Customer Service

HIM Call Center Representative - Remote

Resonance CX Partners · United States · 1 wk ago
RemoteRemoteCustomer ServiceFull-time

Job Summary

As the HIM Call Center Representative, you serve as the ambassador and voice for ProMedica's HIM department and myChart support by providing a positive first impression to our patients. You will effectively communicate the process of obtaining medical records and help myChart users with questions they may have about the app. In this role, you will keep a record of all requests and be responsible for accepting and posting payments to release of information about patient accounts.

Requirements

- High School diploma or equivalent - 2 years' experience in health information management, physician office, clinical or hospital business office, or applicable college education - Associate degree in Health Information management or related field - Current student enrolled in a CAHIIM (Commission on Accreditation for Health Informatics and Information Management) approved program - Previous experience with Epic and/or EMR - RHIT

About the company

The best remote jobs for you Notice Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Benefits

We provide flexible benefits that include compensation and programs to help you take care of your family, your finances and your personal well-being. It's what makes us one of the best places to work, and helps our employees live and work to their fullest potential.

Pay

Salary Range - $31,200 - $55,744

Schedule

Weekly Hours: 0 Status: Per Diem Shift: Days (United States of America)

Qualifications

- Eligibility is based on applicant's primary residence at time of hire. At this time, we cannot offer employment to individuals residing in certain U.S. states due to legal, tax, and regulatory requirements.

Similar jobs