Hilton Garden Inn Chicago Oakbrook Terrace - Front Desk Agent

Key Skills/Responsibilities

• Guest Service Superstar: Bringing warm vibes and top-tier service to make guests feel right at home.
• Communication Champ: Clear, confident, and smiling communication skills for guests and team coordination.
• Quick-Thinking Problem Solver: Handling challenges with speed and intelligence to turn issues into positive outcomes.
• Multitasking Marvel: Organizing and managing reservations, check-ins, check-outs, and financial details efficiently.

Education & Experience

• High school diploma or equivalent
• Experience in a hotel or related field preferred
• Familiarity with hotel management software and Microsoft Office suite

Benefits

• Competitive benefits package after initial waiting period
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

Pay

Now offering Daily Pay!

Schedule

Details available upon request

Property Information

• Located next to Drury Lane Theatre & Events Center
• Less than a mile from Oakbrook Center Mall's shopping and dining
• Within 16 miles of Chicago O’Hare International Airport (ORD) and Midway International Airport (MDW)
• 20 miles from downtown Chicago
• Includes event space, indoor pool, fitness center, and restaurant

About the Role

Join our team as the ultimate guest experience guru, mastering warm welcomes, smooth check-ins, and friendly farewells. Be the face of the hotel, turning first impressions into lasting memories.

Qualifications

Our team-oriented culture, collaboration, support, and daily Stand-up Meetings set us apart. We believe in growing together and creating unforgettable experiences for our guests.