Hampton Inn & Suites Midtown Atlanta - Front Desk Agent

We are looking for someone that is flexible to work weekdays and weekends. This role does not come with a set schedule. Shifts will flex from 7am-3pm and 3pm-11pm. We are looking for prior front desk experience.

Key Skills/Responsibilities

• Guest Service Superstar: Bring the warm vibes and top-tier service that make guests feel right at home. Handle quick questions and big requests with ease.
• Communication Champ: Clearly, confidently, and with a smile, communicate with guests and coordinate with the team.
• Quick-Thinking Problem Solver: Think fast, act smart, and turn potential hiccups into happy endings.
• Multitasking Marvel: Juggle reservations, check-ins, check-outs, and financial details with precision and efficiency.

Education & Experience

• High school diploma or equivalent
• Experience in a hotel or related field preferred
• Familiarity with hotel management software and Microsoft Office suite

Benefits

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes:

• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

Property Information

We are one block from the Arts Center Transit Station, linking to downtown Atlanta and Hartsfield-Jackson Atlanta International Airport. We're a six-minute walk from Alliance Theatre. The Georgia Institute of Technology, Fox Theatre and Piedmont Park, home to the Atlanta Botanical Garden, are a mile away. Enjoy free hot breakfast, free WiFi, and our 1231 Rooftop Bar.