Hilton Garden Inn Blue Ash - Front Desk Agent

About the role

The Hilton Garden Inn is looking for an energetic, enthusiastic, people‑focused individual. If you want to create an exceptional experience for our guests then this is the job for you. We want you to have fun with our guests. Our culture and core values are people focused, action oriented, and a positive attitude to mention a few.

Responsibilities

• Greet our guests with enthusiasm.
• Register our guests efficiently.
• Provide information to our guests once you qualify what the guest expectations are.
• Solve problems based on the given situation.
• Follow brand standards while having fun.
• Follow basic accounting and billing practices.
• Handle money accordingly.
• Be professional and use professional language.
• Own that each guest is satisfied.
• Be punctual and maintain a neat appearance.