Hampton Inn Blue Ash, Ohio Front Desk Agent

Responsibilities

• Greet and welcome guests with professionalism and courtesy
• Check guests in and out efficiently
• Answer phone calls and respond to guest inquiries
• Handle reservations, payments, and room assignments
• Resolve guest concerns promptly and professionally
• Maintain accurate records and front desk reports
• Cook up with housekeeping and maintenance teams
• Ensure lobby and front desk areas remain clean and organized

Qualifications

• Previous front desk, customer service, or hospitality experience preferred
• Excellent communication and interpersonal skills
• Strong organizational and multitasking abilities
• Basic computer knowledge and ability to learn hotel systems
• Professional appearance and positive attitude
• Able to work flexible schedules, including weekends and holidays

What We Offer

• Competitive pay
• Supportive work environment
• Career growth opportunities
• Employee discounts and benefits (if applicable)