Higher Education Strategic Account Manager, Central US

About the role

We are seeking a seasoned sales professional to drive account management and strengthen key customer relationships within the Higher Ed sector. This role is pivotal in advancing the company’s strategic interests and maximizing account performance through high-level relationship building. Ideal candidates should ideally have a proven track record of managing large, complex customer relationships.

Responsibilities

• Develop and grow sales with targeted/strategic Higher Ed accounts.
• Leverage existing Higher Ed relationships for new business development.
• Conduct Market analysis and identify key customer targets.
• Develop and implement strategic plans to achieve sales targets in assigned territory.
• Develop and maintain owner relationships with partners in large Higher Ed. institutions to influence design standards and projects for direct and indirect sales opportunities.
• Develop strategies for capital spending and operational priorities to align with customer’s ESG goals.
• Use state procurement contracts and other sales tools to increase equipment sales.
• Oversee Higher Ed sales activities and resources within sales channels in assigned territory.
• Collaborate with local Carrier Commercial Sales, Service, and Controls teams on sales strategies that improve Carrier’s competitive position.
• Track project activity in salesforce.com.

Requirements

• Bachelor’s degree.
• Minimum of 5 years of successful B2B sales or strategic account management experience, with a demonstrated track record of managing large, complex customer relationships.
• Ability to travel regularly within the assigned territory, including customer meetings, industry events, and internal collaboration sessions.

Preferred Qualifications

• Bachelor’s degree in Engineering, Business, Marketing, or a related field.
• Strong analytical and strategic thinking skills, with the ability to identify, prioritize, and pursue high-potential growth opportunities.
• Knowledge of enterprise-level building automation and controls systems.
• Demonstrated success selling solutions through a financial value proposition, including life-cycle cost analysis and total cost of ownership.
• Technical expertise in applied HVAC systems design and solution development.
• Working knowledge of Higher Education procurement practices, including state, cooperative, and institutional purchasing agreements.
• Excellent written and verbal communication skills, with the ability to effectively engage both external customers and cross-functional internal teams (sales, engineering, manufacturing, and marketing).
• High level of initiative, accountability, and sense of ownership, with the ability to operate with urgency in a fast-paced environment.
• Strong organizational and time-management skills, with the ability to prioritize competing demands while maintaining attention to detail.
• Proven ability to build rapport and collaborate effectively with equipment, service, and controls teams.
• Strong customer-centric mindset with an unwavering commitment to service excellence.
• Proficiency in Microsoft Office applications (Excel, Word, PowerPoint) and CRM tools such as Salesforce.

Pay and Benefits

The annual salary for this position is between $117,500.00 - $234,500.00 annually. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate.

This position is entitled to short-term cash incentives, subject to plan requirements.

To learn more about our benefits offering, please click here Work with us | Carrier Corporate.

Carrier EEO Statement and Accommodations Process

Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified individuals with a Disability and Protected Veterans in compliance with section 503 of Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.

If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at [email protected]. We will make every effort to meet your needs in accordance with applicable laws.