High School: Director of School Operations - Greater Boston, MA (2026-2027)

About Us

Together with our families and communities, we create joyful and identity-affirming schools where students achieve excellent and equitable academic outcomes. We believe this ensures our students are prepared to pursue any path they choose—college, career, and beyond—so they can lead fulfilling lives and build a more just world.

Our program is based on:

• A focus on high-quality instruction supported by rigorous professional development to ensure students develop the academic skills necessary to pursue the life they choose.
• A high regard for character development to celebrate and develop students' and staff's character and identity strengths.
• An emphasis on family engagement, believing students maximize their potential when we work in partnership with families.
• A focus on college readiness for all students so they can make informed choices about post-secondary education and their future.

We seek to provide a world-class education for students from educationally underserved communities in Lynn and Boston. Our student demographics mirror those of neighborhood schools in terms of race, socioeconomic status, Multilingual Learners (MLL), and students who receive special education services. We promise families their children will enter college and the professional world prepared academically due to literacy, numeracy, and core knowledge in science and social studies. We also promise students will develop a zest for learning and grit to persevere through challenges.

Our graduates will be prepared to return to their communities as teachers, leaders, and architects of continued growth in Lynn and Boston.

Who We Are

KIPP Massachusetts began enrolling students in 2004 and currently operates two charter districts: KIPP Academy Lynn Charter School (Lynn, MA) and KIPP Academy Boston Charter School (Mattapan, MA). Each district is housed on one or more campuses serving different grade spans.

• Lynn: KIPP Academy Lynn Elementary (K-4), KIPP Academy Lynn Middle (5-8), and KIPP Academy Lynn Collegiate (9-12). Admission to any grade admits students to all remaining grades K-12. Student demographics: 74% Hispanic, 15% Black, 3% multiracial, 5% White, 4% Asian.
• Boston: KIPP Academy Boston (K-8). Admission to any grade admits students to all remaining grades K-8. Student demographics: 36% Hispanic, 59% Black, 3% multiracial, 1% White, 1% American Indian or Alaskan Native.

Across both districts, we serve over 2,200 students. KIPP MA has a Regional Office supporting both districts with teams such as Teaching and Learning, Talent, and Operations.

KIPP Massachusetts partners with the KIPP Foundation, a national network of 278 college-preparatory public charter schools serving nearly 190,000 students and alumni. KIPP schools are part of the free public school system, offering open enrollment and committing to high-quality academic results in exchange for academic and budgetary flexibility.

About the Role

The Director of School Operations (DSO) at KIPP Academy Lynn Charter School is the operational leader of the campus, critical to its success and efficiency. This role enables the School Leader, Assistant Principals, and educators to focus on teaching and learning by managing all non-instructional aspects of the school. The DSO embraces innovation, continuous improvement, and hands-on problem-solving to cultivate a culture of joy in teaching and learning. The DSO supports students, manages the school-based operations team (including vendors), and serves on the school leadership team.

Responsibilities

Leadership and Management

• Manages the School Operations Leadership & Operations Team.
• Develops the school-wide operations vision in partnership with the School Leader and regional leadership teams to support and operationalize the academic and cultural vision.
• Plays a leadership role in the school’s strategic and annual planning and budgeting processes.
• Hires, manages, coaches, and develops school operations team members, holding them accountable to goals and outcomes.

Finance & Purchasing

• Works closely with the School Leader to develop the school’s annual budget.
• Actively manages the school budget by participating in monthly budget meetings, monitoring spending, and aligning expenditures with academic priorities.
• Manages the school purchasing process, including systems for staff requests, vendor orders, delivery tracking, and coding/submitting purchase orders, invoices, and reimbursement requests.
• Manages the school payment process for activity fees, testing, and other miscellaneous payments.
• Approves school purchases under a specific financial threshold.
• Serves as the first school-based point of contact for finance and ensures compliance with regional Finance team requirements.

Facilities & Maintenance

• Works with the Facilities Manager to handle facility issues, including maintenance, vendor management, and campus safety.
• Manages aesthetics and staff room supplies throughout the facility.
• Ensures the main office is neat, organized, welcoming, and stocked with family-facing materials.

Food Service, Transportation, and Special Events

• Oversees all aspects of food service, including quality, staff/vendor management, meal tracking, and compliance.
• Manages meal delivery logistics (breakfast, lunch, snacks), including staff duty schedules and cafeteria routines.
• Oversees transportation, including vendor management, arrival/dismissal procedures, and staff duty schedules.
• Owns logistics for communications and external relations, including family letters, weekly staff notes, surveys, and visitor management.
• Manages logistics for off-site field trips (transportation, lodging, meals, staffing) and on-site special events (Report Card Nights, Performances, Graduation, staff celebrations).
• Serves as the point person for hosting visitors on school tours.

Technology & Equipment

• Ensures students and staff have access to needed technology and collaborates with the regional Tech Team for enhancements.
• Leads the school opening/startup process, including ordering furniture, equipment, instructional supplies, and ensuring student services (e.g., food service, transportation) are ready.
• Manages the school’s supply and asset inventory (e.g., computers, textbooks).

Student Information, Testing, and Educator Operations Support

• Manages systems for accurate student data and information in compliance with federal, state, regional, and school expectations.
• Manages class/duty coverage for absent staff and the process for teachers to seek coverage.
• Works with the School Leadership Team to manage logistical elements of major student assessments (e.g., ACT, MCAS).
• Manages logistics for report cards, progress reports, and transcripts.
• Develops, prepares, and schedules courses for teachers and students annually.
• Builds relationships with educators, students, and families.

Student Recruitment & Enrollment

• Develops and manages the student recruitment strategy to ensure the school begins the academic year with full classes.
• Maintains enrollment at or above pre-determined numbers throughout the year.
• Ensures family info sessions, school tours, and the lottery/enrollment process are tightly planned and executed.

Risk Management, Compliance, and Human Resources Administration

• Ensures the school is prepared for emergencies by conducting drills and training staff on emergency plans.
• Partners with regional Human Resources/Talent on the new hire process (e.g., interviews, offer letters, onboarding).
• Ensures school staff have complete, current, and accurate employee files, certifications, and background checks for personnel interacting with students.
• Ensures compliance with legal requirements (e.g., Human Resources, FERPA).
• Collects items from terminating employees and partners with HR on exit logistics.
• Tracks time-off data for school-based staff and assesses leave trends.
• Communicates leave needs and critical dates to the Human Resources team and assists in facilitating employee leaves.

Requirements

• Embody KIPP MA’s Code of Conduct by acting with integrity, leading with humanity, centering self-awareness and critical consciousness, taking personal responsibility, and engaging productively.
• Participate and engage in regional professional development and community events as required.

KIPP MA staff are supported by experienced and dedicated leadership. DSOs are supported by the Managing Director of School Operations.