Human Resources Generalist

About the role

We are seeking a dynamic Human Resources Generalist to provide day-to-day support for our core tactical HR activities, processes, and programs. The position is based in Waltham, MA, with flexibility on schedule and occasional need for travel.

Responsibilities

• Manage employee relations issues and resolve conflicts in a fair and consistent manner.
• Conduct investigations, document, and present findings for final recommendation.
• Provide HR policy and procedure guidance to employees and management.
• Ensure adherence of federal and state employment law and compliance requirements.
• Communicate and document health and safety matters and worker’s compensation.
• Support the performance management process, from training and reminders to tracking local progress and answering employee questions.
• Onsite HR administrative support.
• Develop and implement employee engagement programs/activities to foster a positive work environment.
• Facilitate new hire onboarding process to ensure a seamless transition into the organization.
• Collaborate with HR and management teams to identify opportunities to improve employee satisfaction and engagement.
• Manage leave cases, including FMLA, ADA accommodations, PFML, STD, LTD, parental leave, and other applicable types, ensuring compliance and accurate recordkeeping.
• Support accommodation requests, collaborating with stakeholders to identify reasonable accommodations while ensuring compliance.
• Maintain compliance with leave and accommodation inquiries, facilitating communication and coordination among employees, managers, Benefits, and third-party administrators.
• Create and deliver training materials and workshops.
• Participate in HR projects and initiatives related to development and career progression.

Requirements

• Bachelor’s degree in human resources, Business, or related field preferred, but not required.
• SHRM/PHR Certifications are a plus!
• Knowledge of employment laws, regulations, and standards such as ADA, FMLA, EEO, etc.
• Multi-State knowledge and experience.
• Excellent verbal and written communication skills with the ability to interact effectively with employees at all levels.
• Ability to identify issues, analyze situations, and develop effective solutions.
• Strong organizational and time-management skills with the ability to manage multiple tasks and priorities.
• Elevated level of integrity and discretion in handling sensitive and confidential information.
• Self-directed and an adaptive learner with the ability to achieve results while working under the pressures of shifting priorities in a dynamic and agile environment.
• Proficiency in HRIS systems and standard office software (e.g., Microsoft Office Suite).

Qualifications

• Knowledgeable about employment laws, regulations, and standards such as ADA, FMLA, EEO, etc.
• Experience in managing employee relations and conducting investigations.
• Experience in HR policy and procedure guidance.
• Experience in leave and accommodation management.
• Experience in performance management and training.
• Experience in talent management and development.

Skills

• Strong interpersonal and communication skills.
• Ability to handle sensitive and confidential information with integrity.
• Ability to manage multiple tasks and priorities.
• Ability to adapt to a dynamic and agile environment.
• Proficiency in HRIS systems and standard office software.

Benefits

• Competitive compensation based on the value you deliver-not just your prior salary.
• Health coverage for you and your family with multiple plan options: medical, vision, and dental, as well as HSA/FSA eligibility.
• Generous PTO, 10 company-paid holidays, plus floating holidays, paid volunteer days, and your birthday off.
• 401(k) with company match.
• Free access to Lionbridge's Employee Wellness Platform and Employee Assistance Program for your total wellbeing.
• HSA wellness contributions and employer-sponsored incentive programs.
• Professional development support through internal mobility, referral bonuses, and continuous learning.

Pay

$65,000 - $85,000 USD/year

Schedule

Flexible schedule with occasional need for travel (up to 5%).