High-Rise Area Maintenance Manager - Jersey City, NJ

Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $350 billion of real estate in more than 260 markets globally.

About the role

This role oversees and coordinates all technical and mechanical work for 3 or more communities totaling over 500 units, ensuring the interior and exterior of buildings, grounds, amenities, and common areas meet the Company’s standards for cleanliness, appearance, safety, and overall functionality while meeting budgeted financial and operational goals. The position includes a 100% employer-paid apartment as part of the total benefits package, in accordance with Jersey City ordinances.

Responsibilities

• Manages the completion of all work orders generated from resident requests for service, ensures routine upkeep on the properties, diagnoses and repairs or replaces necessary components in accordance with established policies, procedures, and safety standards within code requirements and budgetary requirements.
• Leads on-site maintenance staff in the diagnosis of problems and repairs in the areas of HVAC, electrical, plumbing, swimming pool, carpentry, dry walling, exterior structure, and appliance.
• Schedules preventative and floating maintenance, if applicable.
• Oversees the “make-ready” process to prepare vacant apartments (including those turned over after interior renovations) for leasing and new move-ins by completing the pre-move-out inspection, creating a “punch” list of maintenance work needed, scheduling vendors and contractors as needed, obtaining supplies and materials, and inspecting completed work.
• Develops standards for the cleanliness and overall appearance of the communities’ grounds, amenities, building exteriors, market-ready unit interiors, breezeways, curbs, signage, leasing office, central garbage areas, parking lots, and other buildings and common areas.
• Manages maintenance team members dedicated to each assigned site, including maintaining their schedules and scope of work.
• Routinely inspects work performed by other service team members to assess effectiveness of policies and procedures and develops corrective action plans as needed.
• Manages all vendor/contractor scheduling and project/work coordination for assigned sites (includes recurring contract management, ad-hoc repairs, etc.).
• Periodically inspects work performed by contractors, vendors, and other service providers to verify the work, materials, and services meet quality standards, scope, and specifications.
• Works in close coordination with Capital Projects Group to ensure capital projects at assigned sites are properly scheduled and assists with timely completion.
• Prepares the maintenance budget for the properties by analyzing and evaluating financial statements and operational reports that establish historic expenditures and predict performance patterns based on yearly unit inspections.

Requirements

• Experience managing high-rise assets and teams is required.

Pay

The salary range for this position is $115,000 - $130,000. Additional compensation may include participation in a quarterly or annual bonus program based on individual and company performance.

Benefits

• Competitive Medical, Dental, Vision, and Disability & Life insurance benefits.
• Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
• Generous Paid Time off: 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Additional vacation accrued with tenure. Birthday off after 1 year of service.
• 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
• 401(k) with Company Match up to 6% of pay after 6 months of service.
• Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
• Employee Assistance Program.
• Critical Illness, Accident, Hospital Indemnity, Pet Insurance, and Legal Plans.
• Charitable giving program and benefits.
• Onsite housing discount at Greystar-managed communities (subject to discount and unit availability).

Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary due to Collective Bargaining Agreements and/or local governing authority.