High Fidelity Wraparound Family Team Facilitator

About the role

SGA provides a wide range of social services in some of Illinois' most challenged and consistently underserved communities and creates long-term and community-wide change.

Responsibilities

• Manage and maintain a maximum caseload of 15 families involved with DCFS.
• Display effective interpersonal skills, a dedication to helping youth and families reach their goals, and strong attention to detail in coordinating services and care.
• Collaborate with families to identify individualized needs and develop a plan of care to meet those needs.
• Complete a strength‑based assessment of all life domains, identifying both strengths and needs.
• Facilitate and lead the Family Team in all meetings, ensuring the youth and family voice is heard and respected by all team members.
• Confidently lead and engage in effective family team meetings while being observed by program supervisor or program funders.
• Work in collaboration with the Family Team to develop a comprehensive plan of care, assigning responsibilities to each team member to address needs, including non‑traditional services and evidence‑based treatments as appropriate.
• Guide the team to adjust the plan to address any anticipated crisis situation.
• Provide consultation and support to the Family Team in the implementation of the plan of care and monitoring progress toward goal achievement.
• Advocate for the family, especially around meeting their needs in the least restrictive setting possible.
• Complete the Child and Adolescent Needs and Strengths (CANS) Assessment tool at designated intervals.
• Maintain all administrative tasks promptly through Google Drive, Apricot online database, ETO case notes, and on‑site case files.
• Adhere to the fidelity of Wraparound facilitation as taught during on‑the‑job training (NCFIE and MiiWrap).
• Conduct home visits and meetings with families within their community.
• Engage in ongoing professional development and maintain up‑to‑date knowledge of DCFS policies.
• Perform other duties as assigned.

Requirements

• Bachelor’s Degree required in Counseling, Psychology, Criminal Justice, Social Work, Education, or a related program (preferred).
• Experience coordinating care and/or working with youth and families at a direct service level.
• Basic knowledge of the Illinois child welfare system; knowledge of local resources and service providers preferred.
• Experience working with diverse populations and in diverse communities.

Qualifications

• Knowledge of the DCFS SACWIS data system and the Child and Adolescent Needs and Strengths (CANS) Assessment preferred.
• Strong collaborative, relationship‑building, and communication skills to effectively resolve problems, achieve goals, and meet deliverables.
• Ability to work varying hours, including evenings, to accommodate the family’s needs.
• Sensitivity to cultural diversity required.
• Ability to communicate and cooperate with diverse families, various professionals, and community groups.
• Assertive personality willing to follow up with non‑engaged youth, family, and supports to ensure tasks are completed promptly.
• Attention to detail and thoroughness.
• Proficient computer skills in Microsoft Windows and internet proficiency, including use of Google Drive applications.
• Effective verbal and written communication skills.
• Bilingual in Spanish preferred.
• Ability to exercise discretion and ensure confidentiality.

Benefits

Full‑time benefits eligible: comprehensive benefits package that includes medical, dental, and vision insurance; employer‑paid life insurance; short‑ and long‑term disability coverage; a 403(b) retirement savings plan; paid vacation, sick leave, personal days, and holidays; an Employee Assistance Program. Benefits are provided in accordance with plan documents and organizational policies, and eligibility may vary based on employment status and scheduled hours.

Pay

$52,416 annually

Schedule

Ability to work varying hours Monday‑Friday; schedule may include some evenings and weekends.