High End Residential Property Manager

Position Responsibilities

• Communicate with customers regularly to maintain a relationship and understanding of their property, project, and lifestyle management needs.
• Respond to all customer requests in a timely manner.
• Fill client requests for miscellaneous "concierge" services such as vehicle maintenance, stock kitchens for arrival, walk-in ready services.
• Create and manage service contracts, project proposals, and change requests.
• Perform walkthroughs of service contract properties and provide regular reports on maintenance recommendations.
• Review reports with clients and develop a timetable to address issues raised.
• Forecast service contracts and assigned projects each month to determine adherence to budget and schedule expectations.
• Secure properties before and inspect following inclement weather.
• Maintain and schedule seasonal service on all mechanical (plumbing, HVAC, electrical, irrigation, pool, etc.) systems.
• Develop and manage all budgets and schedules to ensure timely maintenance and project completion.
• Hire subcontractors to perform the work and evaluate the quality of the completed work.
• Evaluate subcontractor relationships to execute work at client properties in a timely manner.
• Purchase all property and project materials required.
• Ensure job performance meets Woodmeister quality standards and local codes.

Requirements

• 5+ years high-end single family residential maintenance or construction experience required.
• Bachelor's degree preferred but not required.
• Exposure to residential mechanical, plumbing, electrical systems.
• Knowledge of state and local regulations related to residential maintenance and construction activities.
• Experience in a customer service industry a plus.
• Ability to communicate effectively with internal and external customers.
• Proficient in Microsoft office suite.