Help Desk Technician :: Columbia, SC
STI · Columbia, SC · 5 mo ago
Information Technology$11/hrFull-time
Required Skills
- 5 Years of experience with Microsoft Entra ID and general Microsoft administration
- 5 years of experience with Windows Server environments
- 10 years of experience in troubleshooting skills in networking (wired/wireless)
- 5+ years experience responding to help desk requests via ticketing system
- Ability to work independently and collaboratively in a team setting
- Excellent communication and documentation skills
Preferred skills
- Experience with Deskpro ticketing system
- Experience with Active Directory, DNS, and Group Policy
- Experience with Ruckus/Brocade network switches