Heavy Equipment and Customer Repair Coordinator

About the role

Skyworks LLC is a family-owned and operated construction equipment rental company. Skyworks is a team inspired by a positive culture to build exceptional customer experiences. Our Rochester branch needs a Heavy Equipment and Customer Repair Coordinator.

Responsibilities

• Maintain a positive, empathetic, and professional attitude
• Respond to customer service inquiries and issues in a timely manner
• Know our products inside and out to answer customer questions
• Maintain accurate records and document customer service activities
• Ensure customer satisfaction and provide professional customer support

Requirements

Knowledge of construction equipment is preferred.

Benefits

• 401(k) with matching
• Dental insurance
• Disability insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance