Heavy Duty Truck Mechanical/Electrical Service Consultant - MI HYBRID
DXC Technology · Troy, MI · Yesterday
On-siteManufacturingFull-time
Mandatory Qualifications
- Exceptional customer service skills.
- Computer proficiency, great typing skills, and detailed orientation for handling the database.
- Clear and concise communication over the phone and via email.
- Medium/heavy duty truck component background, including mechanical and electrical troubleshooting.
- Strong mechanical and/or electrical knowledge of heavy truck systems or automotive systems.
- Strong spatial relationship skills.
- Understanding of mechanical operations and failure analysis, including electrical components.
- Practical experience in mechanical and/or electrical product troubleshooting, wiring schematics, and electrical diagnostic principles.
- Hands-on experience with Class 7 and 8 “Over the Road Trucks,” including axles, brakes, drivelines, transmissions, trailer products, transfer cases, wheel-ends, and electrical experience.
- ASE Automotive and Heavy Truck certifications preferred.
- Working knowledge of mechanical and/or electrical skills with trucks or cars.
Additional Qualifications
- Strong computer and typing skills.
- Exceptional attention to detail and documentation skills.
- Time management and multitasking ability.
- Strong problem-solving skills.
- Ability to work well within a team.
Education Requirement
A college degree in the automotive or heavy-duty trucking industry from accredited colleges and universities is preferred.
Work Environment
- All applicants must be legally authorized to work in the United States without requiring sponsorship now or in the future.
- During training, the applicant must attend the client's site at the address: Troy, MI, 48084.
- After training graduation, the position becomes hybrid, with typically Mondays and Fridays at home and Tuesdays, Wednesdays, and Thursdays on-site.
- The operational hours are 7:30 a.m. to 10 p.m. ET Monday through Friday; Saturdays 9-6 p.m.
- Varying shifts are needed to support customers.
- Overtime is available in this position.