Heavy Duty Truck Mechanic

About the role

Zolman’s Best One Fleet Service South Bend is seeking a full-time Fleet Service Repair Technician. The position is available in South Bend, Indiana, and is part of a locally owned and operated business with multiple locations across Michiana.

Responsibilities

• Diagnose, adjust, and repair light, medium, and heavy-duty vehicles, including pick-up trucks, buses, semi-trucks, RV's, SUV's, off-road vehicles, emergency vehicles, and trailers.
• Communicate with management and service advisors to gather or verify information and advise on expected repair times.
• Travels to disabled equipment locations to fix, repair, or diagnose problems, working after hours as needed.
• Troubleshoots equipment issues to determine the most cost-effective approach to fixing, repairing, or resolving problems.
• Consults with other mechanics as needed to discuss problems or questions regarding processes or procedures.
• Operates equipment after repairs to ensure satisfactory completion or resolution of problems.
• Maintains current knowledge and skills needed to diagnose, fix, or repair heavy equipment and trucks.
• Fulfills safety and quality standards, follows company policies and guidelines, and wears personal protective equipment (PPE) as required.
• Assists with taking inventory as needed.
• Maintains an orderly work area by wiping up spills, neatly storing tools and parts, properly disposing of old or unused parts and materials, sweeping the area, and emptying trash receptacles.
• Performs other duties as assigned.

Requirements

• Accountability: Ability to accept responsibility and account for actions.
• Analytical Skills: Ability to use thinking and reasoning to solve problems.
• Communication: Ability to communicate effectively with others using both oral and written communication.
• Customer-Oriented: Ability to take care of customers' needs while following company procedures.
• Honesty / Integrity: Ability to be truthful and be seen as credible in the workplace.
• Motivation: Ability to inspire oneself and others to reach goals and perform to the best of their abilities.
• Problem-Solving: Ability to find solutions for or proactively deal with work-related problems.
• Resource Management (People & Equipment): Ability to obtain and appropriately use equipment, facilities, materials, and personnel.
• Safety Awareness: Ability to identify and correct conditions that affect employee safety.
• Working Under Pressure: Ability to complete assigned tasks under stressful situations.
• Exhibit Vision, Mission, and Core Values: Live with integrity, character, and passion; pursue perfection; possess a servant’s attitude; accept the urgency of accountability and the necessity of change.

Physical Demands / Work Environment

• Read tickets and perform work listed; write confirmations and recommendations.
• Work in an environment that is not climate-controlled, with temperatures ranging from extremely hot to extremely cold, depending on the season.
• Environment: Not climate-controlled, with temperature variations.
• Equipment: Diagnostic and repair equipment.

Skills & Abilities

• Education: High school graduate or general education degree (GED).
• Experience: 2-4 years’ experience in commercial truck or automotive repair industry preferred.
• Knowledge: Knowledge of trailer maintenance and repairs is helpful.
• Certifications/Licenses: Valid driver’s license with a driving record meeting company’s insurance requirements; ASE certification preferred.
• Ongoing Training: Required per company standards.