Heat Relief Worker

Qualifications

• High School Diploma/GED required
• Demonstrate a positive attitude, with ability to work with people of diverse backgrounds and circumstances
• Able to maintain a non-judgment attitude, professional approach and boundaries with clients
• Able to handle crisis/emergency services for the homeless and to utilize crisis intervention, crowd management and conflict resolution skills
• Able to assess at risk participants and situations
• Excellent verbal and written communication skills

Responsibilities

• Monitor activities of heat relief participants, keeping visual and continuous interaction with clients
• Handle check-in of heat relief clients and upon arrival using proper record keeping
• Set up/Tear down equipment and stock/restock supplies used
• Ensure compliance with program rules and expectations, maintaining a safe and manageable environment
• Assist participants within the limits in processing issues and problem solving
• Clean area during usage, mopping spills, sanitizing cots, wiping tables, and showers, making sure to follow CDC guidelines to ensure safety of participants and staff
• Investigate and report activity and incidents appropriately, or as needed to emergency responders, such as police, fire and/or ambulance personnel, according to established guidelines
• Provide accurate and thorough written communication in the (IR) Incident Report Logbook for management and Support Workers review
• Other duties as assigned by supervisor as it relates to the position of Heat Relief Worker

Physical Requirements

• Regularly required to walk, stand, climb, balance, stoop, kneel, crouch, crawl and reach with hands and arms on a continuous basis
• Regularly lift and/or move up to 20 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 75 pounds
• Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception and ability to focus
• The employee must have the ability to operate a telephone, desktop or laptop computer, as well as the ability to access and produce information from a computer, and to understand written information