Heat Relief Attendant - Chicago-OCS

Job Responsibilities

• Stocking & Inventory
• Unload and stock daily inventory at customer sites, ensuring product freshness through date code monitoring
• Maintain appropriate product levels to prevent outages
• Absorb and distribute promotional materials and merchandise product displays
• Equipment & Service
• Clean and maintain beverage equipment during each visit
• Perform basic troubleshooting and minor repairs to equipment as needed
• Report service needs and call in maintenance requests when necessary
• Customer Interaction
• Communicate with customers and client employees regarding product availability and new offerings
• Distribute promotional materials and merchandise product displays
• Build and maintain positive relationships to ensure high customer satisfaction
• Operations & Communication
• Use a laptop or handheld device to manage inventory, orders, and invoicing
• Communicate regularly with the Route Sales Manager or General Manager regarding service updates, issues, or opportunities
• Report customer concerns, service gaps, or competitor activity

Qualifications

• High School Diploma or GED required
• 1-2 years of experience in customer service or a role requiring interpersonal skills preferred
• Strong communication, organization, and time management skills
• Ability to work independently and manage multiple priorities
• Strong sense of urgency and problem-solving ability
• Ability to quickly adapt to changing demands
• Valid driver’s license with an acceptable driving record required
• Willingness to travel to nearby locations on short notice