Heat Relief Worker

The Salvation Army, an evangelical part of the universal Christian church, operates a cooling center in Chandler, AZ. The center is open Monday through Friday from 11 AM to 5 PM and on weekends during excessive heat warnings. The mission is to preach the gospel of Jesus Christ and meet human needs without discrimination.

Qualifications

• A high school diploma or GED is required.
• A positive attitude and ability to work with diverse backgrounds are necessary.
• An ability to maintain a non-judgmental attitude, professional approach, and boundaries with clients is required.
• Crisis/emergency services, crisis intervention, crowd management, and conflict resolution skills are essential.
• An excellent verbal and written communication skill set is necessary.
• A valid Arizona driver's license with a clean driving record is required.
• A successful background clearance is necessary.

Responsibilities

• Maintain visual and continuous interaction with heat relief participants.
• Handle check-ins and provide program information upon arrival, using proper record-keeping and screening procedures.
• Remove and store weapons, tools, and cell phones, returning them upon exit.
• Set up and tear down equipment and restock supplies.
• Ensure compliance with program rules and expectations, maintaining a safe and manageable environment.
• Process signups for shower, laundry, and clothing services, providing hygiene items and laundry soap.
• Assist participants with issue resolution within limits.
• Monitor the smoking patio for appropriate usage and cleanliness, cleaning the area as needed.
• Investigate and report incidents appropriately, or as needed to emergency responders.
• Provide accurate and thorough written communication in the Incident Report Logbook for management and support workers.
• Perform other duties as assigned by supervisor.

Physical Requirements

• Regularly walk, stand, climb, balance, stoop, kneel, crouch, crawl, and reach with hands and arms.
• Frequently lift and/or move up to 35 pounds, and occasionally lift and/or move up to 50 pounds.
• Specific vision abilities required include close vision, distance vision, color vision, depth perception, and ability to adjust focus.