Heat Relief Worker

Responsibilities

• Monitor activities of heat relief participants, keeping visual and continuous interaction with clients for problem solving
• Handle check-in and check-out procedures of heat relief clients
• Utilize proper record keeping, screening procedures, such as; sex offender registry
• Conduct client baggage check, remove and store weapons, tools and cell phones, return the same upon exit
• Set up/Tear down Cooling Station equipment (Outside Signage) and stock/restock supplies used
• Avoid compliance with program rules and expectations, maintaining a safe and manageable environment
• Assist in distribution of resources; hygiene care kits, food boxes, snack bags, referrals, community resources and other donated goods
• Direct clients to the smoking area for appropriate usage and cleanliness
• Clean area during usage, mopping spills, sanitizing all equipment, wiping tables - making sure to follow CDC guidelines to ensure safety of participants and staff
• Transport PFS Cooling Station resources between PFS Building, PFS Kitchen and DHQ Warehouse
• Assist with unloading products from donors and placement in warehouse
• Aid in general logistic activities and product rotation with Metro and PFS Staff
• Investigate and report activity and incidents appropriately, or as needed to emergency responders, such as police, fire and/or ambulance personnel, according to established guidelines
• Provide accurate and thorough written communication in the (IR) Incident Report Logbook for management and Support Workers review

Requirements

• High School Diploma/GED
• Demonstrate a positive attitude, with ability to work with people of diverse backgrounds and circumstances
• Able to maintain a non-judgement attitude, professional approach and boundaries with clients
• Able to handle crisis/emergency services for the homeless and to utilize crisis intervention, crowd management and conflict resolution skills
• Able to assess at risk participants and situations
• Excellent verbal and written communication skills
• Must have valid Arizona driver’s license with a clean driving record
• Successful background clearance