Heart Failure Navigator - Full time

Job Description

The Heart Failure (HF) Navigator functions as an advocate for patients diagnosed with Heart Failure. The primary job function is to act as an expert on Heart Failure services and a liaison between our patients, providers and ancillary services in both the inpatient and outpatient settings. The HF navigator analyzes information and takes actions for facilitating health and wellness of the patient. This role nurtures working relationships with medical director, physicians, nursing staff, and other disciplines involved in treatment or support of patients.

Other Duties

Completes Patient Information Analysis
Collaborates with Patient/Provider and prioritizes patient needs, problems and goals; intervenes or makes referral
Evaluates, compares and interprets ambiguous/changing patient data
Explains patient's understanding and knowledge of current health status
Performs Patient Observation And Monitoring
Applies nursing judgment to determine level of care assigned or delegated
Coordinates Scheduling And Facilitation Of Testing, Appointments With Providers
Applies specialized expertise to solve problems, generate ideas, plan care, teach and navigate patient through new services
Navigates development of multiple health care partnerships to achieve a positive health impact on the patient
Promotes Patient Wellness And Facilitates Healing
Anticipates future needs and educates or refers to valid sources of information.
Understands the patient's unique perspective by assuring the right education, time, and environment for learning
Coordinates care processes for patients requiring multiple services.
Serves as a liaison for patients and providers.
Acts as an active listener for concerned patients receiving diagnostic testing
Encourages team environment through navigation processes
Promotes decreased readmission by creating an environment that provides access to care.
Instills confidence in the patient's own ability to regain/optimize their own health.
Assists and participates in quality improvement and accreditation projects.

Education

• Bachelor's in Nursing (BSN) required.
• Master's in Nursing (MSN) preferred.

Experience

• 3-5 years of cardiac experience preferred.

Certification & Licensure

• Registered Nurse with current Virginia license required.
• Heart failure certification preferred.
• BLS Certification (Basic Life Support) - American Heart 'Healthcare Provider' (HCP) - AHA approved required.

Qualifications

• Excellent verbal and written communication skills required.
• Ability to encourage team environment through navigation processes required.
• Ability to provide education required.
• Ability to act as liaison between our patients, providers and ancillary services in both the inpatient and outpatient settings required.

Benefits

• A Zero-Deductible Health Plan
• Dental and vision insurance
• Generous Paid Time Off
• Tuition Assistance
• Retail Savings Match
• A Robust Employee Assistance Program to help with many aspects of emotional wellbeing
• Membership to Healthy U: An Incentive-Based Wellness Program
• Valley Health also offers a health savings account & flexible spending account for childcare, life insurance, short-term and long-term disability, and professional development.
• In addition, several perks come with working for the largest employer in the region, such as discounts to on-campus dining, and more.

To see the full scale of what we offer, visit valleyhealthbenefits.com.