Registered Nurse (RN) Navigator - Heart Failure Clinic - Full Time

About the role

This job functions as the liaison and communicator with the patient, caregivers, healthcare providers, and multi-disciplinary team members as well as post-acute care and third party payers. The RN Navigator I discusses alternative care options with patient/caregivers as well as the multi-disciplinary team and assists with discharge planning needs. Facilitates, in collaboration with the multi-disciplinary team, movement along the healthcare continuum to ensure quality, cost-effective outcomes are achieved.

Education

• Registered Nurse Diploma

Work Experience

• Preferred – Associate’s or Bachelor’s degree in Nursing
• Required – 2 Years Nursing Experience

Certifications

• Current RN License in the state of practice
• Basic Life Support (BLS) from the American Heart Association
• Preferred – Certification in Clinical Specialty Area

Knowledge, Skills and Abilities

• Computer skills and dexterity required for data entry and retrieval of patient information
• Effective verbal and written communication skills and the ability to present information clearly and professionally to varying levels of individuals throughout the patient care process
• Proficiency with Windows-style applications, various software packages specific to role and keyboard
• Excellent conflict resolution skills

Responsibilities

• Provides continuity of care by ensuring smooth transitions between care settings
• Develops a relationship with patient and their multidisciplinary team to facilitate and/or navigate through subsequent treatment and follow-up to reflect continuity of care
• Manages high-risk, complex patient care with the goal of minimizing readmission
• Works closely with physicians to coordinate patient’s care plan communication; works with multidisciplinary team to maintain and implement up-to-date coordinated patient-centered care plan; communicates with all members of the healthcare team as patient advocate
• Prepares, executes, and reinforces post-discharge care plan
• Identifies barriers to care in an effort to elicit changes in processes for patients navigating the continuum of care
• Collaborates with leadership to review processes with the goal of improving the clinical experience for referred patients and the referring physician
• Adapts behavior to the specific patient population, including but not limited to: respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style
• Other related duties as required

Physical and Environmental Demands

• Frequently exerting 10 to 20 pounds of force to move objects; occasionally exerting up to 100 pounds of force
• Physical demand requirements are in excess of those for sedentary work; mechanical lifting devices or team lifts should be utilized
• Ability to stoop, bend, reach and grab with arms and hands, manual dexterity
• Ability to stand for prolonged periods of time
• Ability to work a flexible work schedule (e.g., 24/7, weekend, holiday, on-call availability)
• Ability to travel throughout and between facilities
• Routine exposure to blood, body fluid and tissue; occupational risk for exposure to all communicable diseases
• Occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste