Healthy Families Assistant Program Manager

About the role

The Healthy Families Assistant Program Manager is an integral member of the Service Delivery Management Team, reporting directly to the Healthy Families Program Manager. This role leads, supports, coaches, and energizes the Healthy Families Home Visiting Supervisory Team, ensuring program excellence through adherence to Healthy Families Oregon (HFO) and Healthy Families America (HFA) standards, trauma‑informed best practices, and attachment‑focused approaches informed by Zero to Three. Family Building Blocks is a nonprofit dedicated to keeping children safe and families together, valuing employees as its greatest asset and fostering an inclusive, collaborative, and supportive workplace where staff can grow professionally while making a meaningful impact on children and families.

Responsibilities

• Partner with the Healthy Families Program Manager to provide leadership and direction across all components of the Healthy Families Program.
• Supervise, coach, mentor, and support Home Visiting Supervisors and Intake staff using strengths‑based, trauma‑informed, and reflective supervision practices.
• Ensure direct service staff receive appropriate supervision and support.
• Carry out supervisory responsibilities in accordance with Family Building Blocks policies and applicable laws.
• Conduct performance evaluations and support professional development planning.
• Observe case conferences between supervisors and home visitors, providing ongoing feedback and coaching.
• Ensure supervisors appropriately escalate cases involving imminent harm, threatened harm, abuse, or neglect and support referrals to Child Protective Services and law enforcement as required.
• Collaborate with the Healthy Families Program Manager on hiring, onboarding, staffing, and retention efforts.
• Support orientation of new staff and oversee ongoing training and Individual Staff Training Plans.
• Review attendance, PTO requests, work schedules, and related documentation.
• Participate actively in organization‑wide and program‑specific meetings.
• Model, uphold, and enforce Family Building Blocks and Healthy Families program standards, policies, and procedures.
• Complete all required Healthy Families trainings and remain current on program standards and expectations.
• Collaborate with the Data Team and Program Manager to implement quality assurance strategies that support effective service delivery.
• Assist in developing systems for ongoing monitoring, program evaluation, and reporting.
• Monitor performance indicators including: Home visit completion rates, Family enrollment and acceptance, Family retention, and other quality assurance metrics.
• Support implementation of program changes and communicate expectations to the supervisory team.
• Participate in Healthy Families America and Healthy Families Oregon accreditation activities and site visits.
• Oversee Medicaid Administrative Time Studies and ensure timely and accurate completion by staff.
• Review Supervisor Notebooks and conduct supervision shadows to support program quality and compliance.
• Foster an inclusive environment that values volunteers and student interns.

Qualifications

Passionate, experienced, and collaborative leader.

Benefits

• Employer‑paid medical and dental insurance with buy‑up options
• Employer‑paid basic group life insurance
• Alternative care supplemental benefits
• Discounted fitness center/gym memberships
• Generous paid time off (192 hours annually)
• Personal paid time off
• Inclement weather paid time off
• 11 to 12 paid holidays annually
• Discounted cell phone plans
• Ongoing professional development and training opportunities

Pay

Starting Salary: $55,328 to $58,697 annually. Additional Pay: Differential available for bilingual English/Spanish candidates.