Healthy Families Program Supervisor

About the role

Healthy Families is hiring a full‑time supervisor to provide consistent and ongoing support so that parents and other caretakers can give children a safe, healthy start in life. The position is housed within the Institute for Innovation in Health and Human Services (IIHHS) of the College of Health and Behavioral Studies and will work primarily out of the Woodstock, VA office in Shenandoah County.

Responsibilities

• Office Administration: Maintain routine presence in the Woodstock office, manage office communications and administrative functions, coordinate with the Program Manager on day‑to‑day operations and supply needs, and relay important notices to staff.
• Staff Oversight: Conduct and document supervision for all Healthy Families Shenandoah County (HFSC) staff in accordance with Healthy Families America requirements; plan, monitor, and oversee family referrals (10‑15 per month) and staff caseloads; review and approve staff home‑visit documentation, assessments, and case records; provide guidance, field observations, and oversight for staff and interns.
• Model Fidelity: Ensure HFSC follows Healthy Families America Best Practice Standards and internal policies; remind staff of required outcomes and screens, track completion, and ensure high‑quality case management documentation.
• Community Partnerships and Grant Reporting: Develop and maintain relationships with community partners such as WIC, Sentara, and CPS; represent the program at community meetings and outreach events; coordinate referrals and resource sharing; assist the Program Manager with data collection, case‑file accuracy, and preparation of timely grant reports to the Virginia Department of Social Services and the Virginia Department of Health.

Qualifications

• Previous supervisory, leadership, or team‑coordination experience with demonstrated ability to support staff development and performance management.
• Knowledge of family‑centered practices, trauma‑informed care, child development, community resources, and evidence‑based home‑visiting models; Healthy Families America experience is a plus.
• Experience with data management, documentation review, performance monitoring, and grant or contract reporting, with strong attention to detail and compliance requirements.
• Excellent communication, organizational, and relationship‑building skills for establishing effective partnerships with community agencies, stakeholders, and families.
• Significant professional experience working with children and families in home visiting, child welfare, early childhood, family support, or a related human‑services setting.

Benefits

• Generous leave: paid vacation, sick leave, parental leave, community service leave, and 19 paid holidays annually.
• Comprehensive health coverage with multiple plan options.
• Retirement benefits through the Virginia Retirement System.
• Employee well‑being program (Balanced Dukes) offering wellness resources, events, and support.
• Tuition waiver program for undergraduate and graduate courses taken at JMU.

Pay

Pay Band 4 with a salary range of $46,000 – $50,000 per year. Position is non‑exempt and eligible for overtime. This is a grant‑funded position contingent upon continued funding.