Healthcare Sales Representative

Key Responsibilities

• Develop and execute territory and account plans to achieve annual sales, margin, and market share objectives.
• Identify, qualify, and pursue new business opportunities within healthcare facilities and systems.
• Establish and maintain relationships with healthcare executives, facility leaders, procurement teams, clinicians, architects, designers, and construction partners.
• Promote healthcare furniture solutions that support patient care, caregiver efficiency, infection prevention, safety, and wellness.
• Generate leads through networking, industry events, professional associations, referrals, and strategic partnerships.
• Conduct customer presentations, product demonstrations, and solution-based sales engagements.

Account Management

• Serve as the primary point of contact throughout the sales cycle and project lifecycle.
• Develop a deep understanding of client goals, operational challenges, and facility requirements.
• Maintain regular communication with clients to ensure a high level of satisfaction and ongoing relationship development.
• Support post-installation follow-up, warranty coordination, and issue resolution as needed.

Project & Proposal Development

• Collaborate with design, project management, client services, and vendor partners to develop comprehensive furniture solutions.
• Cover product selections, specifications, budgets, pricing, and quotes.
• Review project requirements and prepare accurate and compliant proposals, bid responses, and RFP submissions.
• Participate in project planning meetings and assist with project execution to ensure a successful client experience.

Healthcare Market Expertise

• Maintain knowledge of healthcare furniture trends, clinical environments, industry regulations, and emerging care models.
• Understand healthcare purchasing processes, GPO contracts, cooperative purchasing agreements, and procurement methodologies.
• Leverage knowledge of contracts such as Vizient, Premier, HealthTrust, and other purchasing organizations to identify competitive advantages and drive sales growth.
• Stay current on healthcare design trends, evidence-based design principles, and furniture applications for patient care environments.

Business Planning & Reporting

• Maintain a healthy sales pipeline and accurately forecast opportunities and revenue.
• Update customer relationship management (CRM) systems with sales activities, opportunities, forecasts, and client interactions.
• Participate in sales meetings, training programs, strategic account reviews, and industry events.
• Monitor market activity, competitive developments, and healthcare construction opportunities within assigned territories.
• Prepare periodic reports regarding sales performance, forecasts, and business development activities.

Other Duties

• Support special projects and strategic initiatives as assigned.
• Represent the organization professionally within the healthcare and commercial interiors industry.