Healthcare Interpreter – Spanish

About the role

Healthcare Interpreters serve patients and caregivers to support the operations of the department in consecutive, simultaneous and sight translation modes. You’ll relay medical information between speakers of two different languages while complying with all office and hospital policies and procedures, particularly relating to patient confidentiality and informed consent.

Schedule

Days, 8:00 am – 4:00 pm.

Responsibilities

• Help facilitate the successful delivery of services to linguistically diverse consumers.
• Explain hospital procedures, office protocols and limitations to clinicians and patients, make appropriate referrals and serve as a cultural and linguistic resource to patients and providers.
• Provide written transcriptions as required, such as filling out forms and medication instructions, medication schedules, letters, documents and patient materials.
• Support office operations by answering the phone, taking requests, calling patients to confirm and schedule appointments, documenting encounters, entering data, troubleshooting, filing and photocopying.
• Assist the department by working an on-call rotation.

Requirements

• High school diploma, GED or equivalent
• One year of experience as an interpreter required
• Fluency in English and one or more foreign languages, both oral and written
• Valid state driver’s license and automobile insurance coverage
• Work in a consecutive mode and sight translate into and from working language(s)
• Strong medical vocabulary
• Knowledge of, familiarity with and ability to work with patients of diverse cultural background
• Knowledge of computer systems

Preferred Qualifications

• Bachelor’s degree in any area related to science or human services
• Certified Healthcare Interpreter (CHI) by Certification Commission for Healthcare Interpreters (CCHI) or Certified Medical Interpreter (CMI) by National Board of Certification for Medical Interpreters (NBCMI) certification or other healthcare interpreting certificate
• Professional and medical interpreting experience

Physical Requirements

• May require extended periods of standing, walking or sitting.
• Manual dexterity sufficient to perform work on a PC or mobile device.
• Follows standard precautions using personal protective equipment as required.

Pay

Hourly range: $17.25 – $26.31. The pay range displayed reflects the anticipated range for new hires. A successful candidate’s actual compensation will be determined after taking factors into consideration such as the candidate’s work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.) and does not include the value of Cleveland Clinic’s benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).