Healthcare Call Center Representative - Bilingual Preferred

About the role

Join our team as a Healthcare Call Center Representative. Responsibilities include handling patient inquiries, providing medical advice, and ensuring customer satisfaction.

Responsibilities

• Handle patient inquiries and provide medical advice
• Ensure customer satisfaction and resolve issues promptly
• Follow up with patients for feedback and improvement suggestions

Requirements

• Bilingual in English and Spanish (preferred)
• Excellent communication skills
• Strong problem-solving abilities
• Ability to work flexible hours

Qualifications

• High school diploma or equivalent
• Previous call center experience preferred

Skills

• Customer service orientation
• Medical knowledge (basic)
• Computer literacy

Benefits

• Flexible scheduling
• Competitive compensation package
• Professional development opportunities

Pay

• $18-$20 per hour based on experience

Schedule

• Variable schedule to accommodate patient needs

Contact

To apply, please fill out the form below. We look forward to hearing from you!