Healthcare Administrator

About The Role The role owns the operational backbone of multi-site and remote healthcare delivery: scheduling systems, credentialing pipelines, payer compliance, and day-to-day administrative operations that keep clinical teams focused on patients. The role matters because healthcare operations live or die on compliance and throughput. HIPAA, CMS reporting, state licensing, and payer enrollment all run through this position — errors are expensive, delays stall revenue, and good systems scale care. Key Responsibilities Own daily administrative operations across clinics and remote teams, including scheduling, staffing coverage, and front-office workflowsManage provider credentialing, licensure, and payer enrollment cycles using tools like CredentialStream, CAQH, and AvailityMaintain HIPAA compliance programs: run access audits, manage BAAs, and coordinate annual training and incident responseOversee revenue-cycle coordination with billing teams — track denials, prior authorization bottlenecks, and clean-claim ratesBuild and report operational KPIs (no-show rates, patient access times, credentialing turnaround) to leadership monthlySelect and administer practice management and EHR platforms (Epic, athenahealth, or eClinicalWorks) and manage vendor relationshipsPartner with clinical leadership on policy changes, regulatory updates, and accreditation prep (Joint Commission or NCQA) What We Are Looking For 4-7 years in healthcare administration, practice management, or health system operationsHands-on experience with EHR and practice management systems (Epic, athenahealth, eClinicalWorks, or similar)Working knowledge of HIPAA, CMS regulations, payer enrollment, and provider credentialing workflowsBachelor's degree in healthcare administration, business, or a related field (MHA or MBA preferred)Strong data and reporting skills; comfortable in Excel, SQL, or BI tools like TableauDemonstrated success leading process improvements with measurable operational or financial impactBonus: Experience with telehealth operations, multi-state licensure management, or certification as a Medical Practice Executive (CMPE/FACMPE)