Healthcare Administrator

About The Role The role owns the administrative backbone of healthcare operations: provider credentialing, HIPAA compliance oversight, payer relations, and day-to-day management of clinical and non-clinical staff across a multi-site care network. This is a critical function in a healthcare technology organization serving US payers and providers — the role ensures regulatory compliance (HIPAA, CMS, state licensure), keeps operational budgets on track, and directly impacts patient access, billing accuracy, and care-quality metrics. Key Responsibilities Oversee daily administrative operations across departments, including scheduling, staffing, budgeting, and vendor managementEnsure organizational compliance with HIPAA, CMS regulations, Joint Commission standards, and state licensure requirements; own audit preparation and remediationManage provider credentialing and payer enrollment cycles, tracking renewals and re-credentialing timelines in credentialing systems (e.g., CredentialStream or equivalent)Analyze operational and financial KPIs — patient throughput, claim denial rates, staffing utilization — and report findings to leadership monthlyPartner with clinical leadership to design and implement workflow improvements in the EHR and practice management systems (Epic, Cerner, or similar)Develop and administer departmental budgets, negotiating vendor contracts and managing expense varianceRecruit, train, and evaluate non-clinical support staff; build succession and coverage plans for key administrative functions What We Are Looking For 3-6 years of healthcare administration experience in a provider, payer, or healthcare technology settingBachelor's degree in Healthcare Administration, Business, Public Health, or related field; MHA or MBA preferredWorking knowledge of HIPAA, CMS compliance frameworks, revenue cycle management, and payer contractingHands-on experience with EHR and practice management platforms (Epic, Cerner, Athenahealth, or similar)Strong analytical skills; proficient with Excel, BI dashboards, and operational reportingDemonstrated success managing cross-functional teams and driving process improvements with measurable outcomesBonus: FACHE or FACMPE certification; experience with telehealth operations or value-based care programs; familiarity with CMS quality reporting programs (MIPS, HEDIS)