Healthcare Administrative Associate - Urology

About the Role

This is an opportunity to apply your skills in a dynamic new environment and maximize your career growth with tools that will help enhance your professional development. As a healthcare administrative associate, you'll play an important role by maintaining front-office workflow vital to optimizing the efficiency of the medical practice, clinic, and/or department. This position will support Patient Registration on Postal Drive.

Responsibilities

• Greets, screens, and provides service to patients and visitors.
• Processes mail, fax, and other documents.
• Maintains multi-line phone system/switchboard.
• Schedules, registers, and checks patients in/out.
• Maintains medical records.
• Performs data management and spreadsheets.
• Runs and maintains reports.
• Performs charge entry.
• Processes billing documents and researches and resolves issues.
• Collects co-payments, deductibles, and other self-pay amounts at time of service.
• Maintains cash box and receipt books.

Requirements

• High school diploma or GED.
• Customer-driven with strong grammar, spelling, and punctuation skills.
• Knowledge of medical terminology, office procedures, and equipment.
• Proficiency in computer data entry/keyboarding and ability to use electronic medical records.
• Good organizational, communication, and interpersonal skills.
• Knowledge of Microsoft software applications (Word, Excel) preferred.
• Ability to multi-task.

Pay

Compensation range: $16.18 - $22.65 per hour. Employee pay is based on a variety of factors, including qualifications, credentials, education, and prior work experience. The compensation range does not include benefits or pension plan.

Benefits

• Comprehensive medical, dental, and vision benefits.
• Employer-funded pension plan, vested after five years (voluntary 403B).
• Paid time off (accrued from day one).
• Onsite fitness studios and discounts to Carilion Wellness centers.
• Access to health and wellness app, Personify Health.
• Discounts on childcare.
• Continued education and training.

Schedule

Full-time, day shift.