HEALTHCARE ADMINISTRATIVE ASSOCIATE - DERMATOLOGY

About the role

How You’ll Help Transform Healthcare This is Carilion Clinic ... An organization where innovation happens, collaboration is expected and ideas are valued. A not-for-profit, mission-driven health system built on progress and partnerships. A courageous team that is always learning, never discouraged and forever curious. Headquartered in Roanoke, Va., you will find a robust system of award-winning hospitals, Level 1 and 3 trauma centers, Level 3 NICU, Institute of Orthopedics and Neurosciences, multi-specialty physician practices, and The Virginia Tech Carilion School of Medicine and Research Institute. Carilion is where you can make your own path, make new discoveries and, most importantly, make a difference. Here, in a place where the air is clean, people are kind and life is good. Make your tomorrow with us. Here is the opportunity to apply your skills in a dynamic new environment and maximize your career growth with tools that will help enhance your professional development. We believe that by fostering a supportive and empowering work culture, we can create a positive impact in the world and achieve our goals together.

Responsibilities

As a healthcare administrative associate, you'll play an important role by maintaining front-office workflow vital to optimizing the efficiency of the medical practice, clinic, and/or department.

• Greets, screens, and provides service to patients and visitors
• Processes mail, fax, and other documents
• Maintains multi-line phone system/switchboard
• Schedules, registers, and checks patients in/out
• Maintains medical records
• Performs data management and spreadsheets
• Runs and maintains reports
• Performs charge entry
• Processes billing documents and researches and resolves issues
• Collect co-payments, deductibles, and other self-pay amounts at time of service
• Maintains cash box and receipt books
• 36 hour position

Requirements

• Education: High school diploma or GED
• Experience: none
• Licensure, certification, and/or registration: none
• Life Support: none

Qualifications

Must be customer driven, have strong grammar, spelling and punctuation skills, knowledge of medical terminology, knowledge of office procedures and equipment, proficiency in computer data entry/keyboarding, ability to use electronic medical records and good organizational, communication, and interpersonal skills.

Skills

• Knowledge of Microsoft software applications preferred (Word, Excel)
• Ability to multi-task

Benefits

• Comprehensive Medical, Dental, & Vision Benefits
• Employer Funded Pension Plan, vested after five years (Voluntary 403B)
• Paid Time Off (accrued from day one)