HEALTHCARE ADMINISTRATIVE ASSOCIATE

What You'll Help With

• Supports front office operations
• Performs administrative, scheduling, registration, and customer service functions
• Manages multi-line phone systems, screens calls, and routes messages appropriately
• Maintains accurate patient demographic, insurance, and eligibility information
• Collects co-payments, deductibles, and other payments and balances daily transactions
• Collaborates with insurance providers for referrals and authorization
• Maintains and organizes medical records in compliance with regulatory standards
• Enters charges, codes, and resolves billing-related issues using electronic medical record systems
• Provides directions and assistance to patients and visitors
• Maintains reports, databases, and spreadsheets and performs basic data analysis
• Assists with event coordination, scheduling logistics, and departmental projects
• Performs basic clinical support tasks under supervision as assigned
• Serves as a resource for team members and assists with training as needed
• Maintains a safe, organized, and efficient work environment

What We Require

• High school diploma or GED
• No prior experience required
• No licensure or certification required
• No life support required
• Strong customer service orientation and communication skills
• Knowledge of medical terminology, office procedures, and electronic medical records
• Proficiency in computer data entry and Microsoft Office applications
• Ability to multitask and maintain attention to detail in a fast-paced environment

Pay & Benefits

Compensation Range: $16.18 - $22.65 per hour

Referral Bonus Program Eligibility: Yes

The compensation range does not include benefits or pension plan. For more information, contact the HR Service Center at 1-800-599-2537.