Health Unit Coordinator - Med/Surg & Telemetry

About the role

Join Cleveland Clinic Fairview Hospital and experience world-class healthcare at its best. Cleveland Clinic Fairview Hospital is a proud Magnet Hospital awarded by the American Nurses Credentialing Center, the highest honor an organization can receive for professional nursing practice. On our team, you will provide stellar care at one of the top healthcare organizations in the nation. Fairview Hospital’s 5 Pavilion Complex Medical Care and Telemetry unit has a dedicated team of caregivers that provide top-quality inpatient acute care to adults recovering from a wide variety of conditions, such as pneumonia, heart failure and chest pain, as well as monitor pre-operative and post-operative surgical patients. This unit prides themselves on teamwork and has been nominated for the Cleveland Clinic Nursing Team Excellence Award several times and won the award in 2015.

Responsibilities

• Conduct an in-person greeting, welcome and orientation to the unit for newly admitted and transferred patients.
• Respond to patient call lights and make rounds.
• Assist with processing patient admissions, transfers and discharges.
• Assist patients and families with wayfinding and directing them to available resources.
• Assemble and maintain patient medical records and other documents related to patient care.
• Handle various computer tasks, such as updating schedules and managing patient information.
• Assist with unit clerical functions and in trouble-shooting equipment failures, such as call system, portable phones, WOWs and other unit devices.

Requirements

Minimum qualifications for the ideal future caregiver include:

• High School Diploma or GED
• One year of experience in a customer service-related role
• Experience with typing, computer training or equivalent coursework

Physical Requirements: Requires full range of motion, manual and finger dexterity and eye-hand coordination. Requires frequent data entry, standing and walking for extensive periods of time. Requires normal or corrected speech, hearing and vision. Requires some exposure to communicable disease or body fluids.

Personal Protective Equipment: Follows standard precautions using personal protective equipment as required.

Qualifications

Preferred qualifications for the ideal future caregiver include