Health Unit Coordinator - MACC Fund Center, Part-time

About the Role

Provide essential clerical and front-desk support within patient care units while serving as a central communication hub that helps ensure safe, efficient, and compassionate care at Children’s Wisconsin, a nationally recognized health system dedicated solely to the health and well-being of children.

Responsibilities

• Welcome patients and visitors, manage secure unit access, answer calls, and relay information quickly and accurately while maintaining strict confidentiality.
• Keep care teams informed of updates and handle communication systems (phones, pagers, nurse call, etc.).
• Maintain and manage patient records, process admissions/discharges, coordinate with clinical staff, and assist families with information, services, and resources.
• Partner with nursing staff and support departments to manage bed availability, patient placement, and room readiness to ensure smooth transitions of care.
• Handle data entry, filing, supply management, equipment upkeep, and general office tasks to keep the unit organized and running efficiently.

Qualifications

• High school diploma or equivalent required; healthcare clerical training or experience preferred.
• Strong communication, organization, and multitasking skills.
• Basic computer proficiency; familiarity with medical terminology a plus.
• Ability to provide excellent customer service in a fast-paced environment.

Certifications/Licenses

• BLS (Basic Life Support) Healthcare Provider – American Heart Association/American Red Cross/National Safety Council.
• CNA (Certified Nurses Assistant) – Wisconsin Department of Health Services.

Schedule

• 20 hours/week, 2:00–11:00 PM.
• Must be available to work rotating Wednesday, Thursday, Friday, Saturday, and Sundays.

Orientation Requirements

If hired, attendance will be required the first week at a New Hire Welcome day on Monday from 9:00 AM–4:00 PM. There are 3 days of central care partner orientation from 8:00 AM–4:30 PM on Tuesday, Wednesday, and Thursday that first week. Participation in all sessions is preferred, but at minimum, the Thursday session is mandatory.