Health Unit Coordinator

Responsibilities

• Coordinates tests and treatments with and between various departments for patients on nursing units.
• Maintains working knowledge of functions and services offered by all diagnostic and treatment departments to facilitate the scheduling of tests and treatments.
• Facilitates communications required to support patient care including multiple-line telephone, unit/site paging, and hospital information system.
• Screens incoming telephone calls.
• Monitors department office equipment and troubleshoots minor problems; arranges repair of major malfunctions.
• Maintains working knowledge of Electronic Medical Record (EMR) system and other computer systems for ordering patient and unit supplies and equipment.
• Processes daily patient charges and/or related procedures through the system.
• Compiles necessary chart forms for admissions, transfers, discharges, and expirations.
• Obtains appropriate copies of medical records for transfers to nursing homes and other health care facilities.
• Verifies medical records contain complete and accurate patient demographic information, patient identification, and registration in the medical record, including appropriate level of care.
• Establishes and maintains positive customer relations and contributes to a harmonious work environment.
• Quickly and courteously acknowledges requests, responds to call lights, demonstrates proper phone etiquette, and fosters communication between the health care team.
• Demonstrates knowledge and skills necessary to provide care appropriate to the age of the patients served, including principles of growth and development over the life span.
• Assesses data reflective of the patient's status and interprets appropriate information to identify age-specific needs.

Requirements

• High School Graduate, or Certificate of General Educational Development (GED) or High School Equivalency Diploma (HSED).
• No prior experience required.
• Basic computer skills.
• Excellent oral and written communication skills.
• Excellent interpersonal skills and the ability to adapt to interruptions and changing priorities/workloads.
• High level of attention to detail.

Certification

Team members will maintain annual educational requirements for hospital-based certifications (e.g., DNV, CARF, or others).

Physical Requirements and Working Conditions

• Must be able to sit, stand, walk, lift, squat, bend, reach above shoulders, and twist frequently throughout the workday.
• Must be able to lift up to 35 lbs. occasionally.
• Will regularly be exposed to mechanical, electrical, chemical, and radiation hazards as well as blood and body fluids; personal protective equipment must be worn as necessary.
• Must have functional vision, hearing, and speech.
• Operates all equipment necessary to perform the job.