Health Unit Coordinator - Digestive Disease General Surgery
Cleveland Clinic · Cleveland, OH · 1 mo ago
On-siteOTHR$18.25/hrFull-time
We need to output HTML fragment with sections: About the role? The posting includes description about Cleveland Clinic, unit, etc. We need to decide sections: maybe "About the role", "Responsibilities", "Qualifications", "Skills", "Benefits", "Pay", "Schedule". We must include only sections with real specific content. The posting includes schedule: "A caregiver in this position works 7:00pm to 7:30am with weekend rotations every other weekend and holiday rotations every other holiday." That's schedule. Pay range is given: Minimum hourly $18.25, Maximum hourly $24.95. So we can include Pay section. Benefits not mentioned explicitly; they mention benefits package but not specifics, so we should not create Benefits section because no specific benefits listed. Skills: maybe we can include "Skills" from qualifications? But we have Qualifications section covering minimum and preferred qualifications. Could also have "Education" but we can fold into Qualifications. The instruction: Use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can choose headings that match content. We have responsibilities list. We have qualifications (minimum and preferred). We have schedule. We have pay. We might also have an "About the role" paragraph summarizing the unit and work environment. That seems appropriate.
We must not repeat job title as heading. No Job ID. Remove boilerplate. We must preserve all substantive information. So we need to include details: Cleveland Clinic Main Campus, H71 Digestive Disease General Surgery Unit, types of surgeries, patient population, caregiver works 7pm-7:30am, weekend rotations every other weekend, holiday rotations every other holiday. Responsibilities list (the bullet list). Qualifications: Minimum: high school diploma or GED, one year experience in customer service-related role, experience with typing, computer training or equivalent coursework. Preferred: college degree, Microsoft Office experience. Also maybe "Education: High School Diploma or GED required. College degree preferred." That's same. Also "Certifications: None required." Could include under Qualifications. "Complexity of Work: Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action." That's more like skills/requirements. "Work Experience: Minimum 1 year experience in a customer service-related role. Prior job experience with typing or computer training or equivalent coursework. Microsoft Office experience preferred." That's overlapping. "Physical Requirements: Requires full range of motion, manual and finger dexterity and eye-hand coordination. Requires frequent data entry, standing and walking for extensive periods of time. Requires normal or corrected speech, hearing and vision. Requires some exposure to communicable disease or body fluids." That's also requirements. "Personal Protective Equipment: Follows standard precautions using personal protective equipment as required." That's also requirement.
We need to decide how to structure. Could have sections: About the role (paragraph), Responsibilities (ul), Qualifications (ul maybe split into Minimum and Preferred?), Skills (maybe include critical thinking, etc.), Schedule, Pay. But we must not create thin sections. Better to combine similar info into Qualifications and maybe Skills. However the instruction says prefer a few substantive sections over many thin ones. So maybe we have: About the role, Responsibilities, Qualifications (including minimum/preferred, education, certifications, complexity, work experience, physical requirements, PPE), Schedule, Pay.
We must not include Benefits because no specifics.
We need to use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can choose headings that match content. We have responsibilities list. We have qualifications (minimum and preferred). We have schedule. We have pay. We might also have an "About the role" paragraph summarizing the unit and work environment. That seems appropriate.
We must not repeat job title as heading. No Job ID. Remove boilerplate. We must preserve all substantive information. So we need to include details: Cleveland Clinic Main Campus, H71 Digestive Disease General Surgery Unit, types of surgeries, patient population, caregiver works 7pm-7:30am, weekend rotations every other weekend, holiday rotations every other holiday. Responsibilities list (the bullet list). Qualifications: Minimum: high school diploma or GED, one year experience in customer service-related role, experience with typing, computer training or equivalent coursework. Preferred: college degree, Microsoft Office experience. Also maybe "Education: High School Diploma or GED required. College degree preferred." That's same. Also "Certifications: None required." Could include under Qualifications. "Complexity of Work: Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action." That's more like skills/requirements. "Work Experience: Minimum 1 year experience in a customer service-related role. Prior job experience with typing or computer training or equivalent coursework. Microsoft Office experience preferred." That's overlapping. "Physical Requirements: Requires full range of motion, manual and finger dexterity and eye-hand coordination. Requires frequent data entry, standing and walking for extensive periods of time. Requires normal or corrected speech, hearing and vision. Requires some exposure to communicable disease or body fluids." That's also requirements. "Personal Protective Equipment: Follows standard precautions using personal protective equipment as required." That's also requirement.
We need to decide how to structure. Could have sections: About the role (paragraph), Responsibilities (ul), Qualifications (ul maybe split into Minimum and Preferred?), Skills (maybe include critical thinking, etc.), Schedule, Pay. But we must not create thin sections. Better to combine similar info into Qualifications and maybe Skills. However the instruction says prefer a few substantive sections over many thin ones. So maybe we have: About the role, Responsibilities, Qualifications (including minimum/preferred, education, certifications, complexity, work experience, physical requirements, PPE), Schedule, Pay.
We must not include Benefits because no specifics.
We need to use - for any list of duties/requirements/benefits. So for Responsibilities we need ul. For Qualifications we can also use ul (maybe separate minimum and preferred as sublists? Could just list all qualifications as items, but we need to preserve distinction? The instruction says preserve ALL substantive information; do not invent or summarize away detail. So we need to keep the distinction between minimum and preferred. We could have two subheadings inside Qualifications? But we cannot create extra headings beyond h3? The instruction only says use h3 for section headings; it doesn't forbid other headings like h4? It says use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't explicitly forbid other headings, but to be safe we can just use for each section and inside we can have
or
. To show minimum vs preferred, we could have two with preceding indicating "Minimum qualifications:" and "Preferred qualifications:". That's acceptable.
Similarly for physical requirements etc., we could include them as part of Qualifications ul.
We need to ensure we don't include boilerplate like EEO, etc. The posting didn't have that.
Now produce HTML fragment.
Let's craft:
About the role
Join Cleveland Clinic’s Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. Cleveland Clinic is recognized as one of the top hospitals in the country. You will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world. The H71 Digestive Disease General Surgery Unit at Cleveland Clinic Main Campus provides world-class care for patients needing many complex abdominal surgeries, including Total Abdominal Reconstruction, Whipple, HIPEC, MAL’s, Bowl Resection, Gastrectomy, Splenectomy, Liver Resection, Fistula Maintenance and Repair, and Pancreatectomy. Patients come to our unit from all over the world seeking our expertise in surgical intervention and care.
Responsibilities
- Conduct an in-person greeting, welcome and orientation to the unit for newly admitted and transferred patients.
- Respond to patient call lights and make rounds.
- Assist with processing patient admissions, transfers and discharges.
- Assist patients and families with wayfinding and direct them to available resources.
- Assemble and maintain patient medical records and other documents related to patient care.
- Assist with unit clerical functions and in trouble-shooting equipment failures, such as call system, portable phones, WOWs and other unit devices.
- Communicates and facilitates communication with patients, families, other departments and health care team members regarding patient care.
- Provides concierge service to assist patients and families with way finding and directs them to available resources.
- Assists with processing patient admissions, transfers and discharges.
- Assembles and maintains patient medical records and other documents related to patient care.
- Assists with unit clerical functions.
- Assists in trouble-shooting equipment failures such as call system, portable phones, WOWs and other unit devices.
- Other duties as assigned.
But note there is duplication: The responsibilities list appears twice in the posting (once in paragraph form and again under "Responsibilities:" heading). We need to preserve all substantive information but not duplicate lines. We should combine unique items. Let's extract unique responsibilities from the posting:
From first paragraph after "A caregiver who excels in this role will:" list:
- Conduct an in-person greeting, welcome and orientation to the unit for newly admitted and transferred patients.
- Respond to patient call lights and make rounds.
- Assist with processing patient admissions, transfers and discharges.
- Assist patients and families with wayfinding and direct them to available resources.
- Assemble and maintain patient medical records and other documents related to patient care.
- Assist with unit clerical functions and in trouble-shooting equipment failures, such as call system, portable phones, WOWs and other unit devices.
Then under "Responsibilities:" heading (capitalized verbs):
- Conducts an in-person greeting, welcome and orientation to the unit for newly admitted and transferred patients.
- Responds to patient call lights in a manner that expedites appropriate follow through.
- Makes rounds on patients throughout their hospital stay.
- Communicates and facilitates communication with patients, families, other departments and health care team members regarding patient care.
- Assists with processing patient admissions, transfers and discharges.
- Provides concierge service to assist patients and families with way finding and directs them to available resources.
- Assembles and maintains patient medical records and other documents related to patient care.
- Assists with unit clerical functions.
- Assists in trouble-shooting equipment failures such as call system, portable phones, WOWs and other unit devices.
- Other duties as assigned.
We need to merge, preserving nuance. Let's create a unified list:
- Conduct an in-person greeting, welcome and orientation to the unit for newly admitted and transferred patients.
- Respond to patient call lights (in a manner that expedites appropriate follow-through) and make rounds on patients throughout their hospital stay.
- Assist with processing patient admissions, transfers, and discharges.
- Assist patients and families with wayfinding and direct them to available resources (provide concierge service).
- Assemble and maintain patient medical records and other documents related to patient care.
- Assist with unit clerical functions.
- Assist in troubleshooting equipment failures such as call system, portable phones, WOWs, and other unit devices.
- Communicate and facilitate communication with patients, families, other departments, and the healthcare team regarding patient care.
- Other duties as assigned.
That seems comprehensive.
Now Qualifications: We need to include minimum and preferred qualifications, education, certifications, complexity of work, work experience, physical requirements, PPE.
We can structure as:
Qualifications
Minimum qualifications:
- High school diploma or GED
- One year of experience in a customer service‑related role
- Experience with typing, computer training or equivalent coursework
Preferred qualifications:
- College degree
- Microsoft Office experience
Education: High school diploma or GED required; college degree preferred.
Certifications: None required.
Complexity of work: Requires critical thinking skills, decisive judgment, and the ability to work with minimal supervision; must be able to work in a stressful environment and take appropriate action.
Work experience: Minimum 1 year experience in a customer service‑related role; prior job experience with typing or computer training or equivalent coursework; Microsoft Office experience preferred.
Physical requirements: Requires full range of motion, manual and finger dexterity, eye‑hand coordination; frequent data entry, standing and walking for extensive periods; normal or corrected speech, hearing, and vision; some exposure to communicable disease or body fluids.
Personal protective equipment: Follows standard precautions using PPE as required.
But note we have duplicated info: Minimum qualifications and Work experience overlap. We should avoid duplication but preserve all substantive info. Could combine but risk losing nuance. The instruction says preserve ALL substantive information; do NOT invent or summarize away detail. So we need to keep each piece, but we can avoid exact duplicate sentences if they convey same info. However we have overlapping content: Minimum qualifications includes one year experience in customer service role and experience with typing/computer training. Work experience repeats that plus Microsoft Office preferred. We could keep both but maybe it's okay as they are not exact duplicates but slightly different. However to reduce redundancy we could combine into a single list that captures all. But we risk losing the distinction of "minimum" vs "preferred". Perhaps better to keep sections: Minimum qualifications, Preferred qualifications, Education, Certifications, Complexity of work, Physical requirements, PPE. And we can mention work experience within Minimum qualifications (makes sense). The posting also has "Work Experience: Minimum 1 year experience in a customer service-related role. Prior job experience with typing or computer training or equivalent coursework.
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't explicitly forbid other headings, but to be safe we can just use for each section and inside we can have
or
- . To show minimum vs preferred, we could have two
- Conduct an in-person greeting, welcome and orientation to the unit for newly admitted and transferred patients.
- Respond to patient call lights and make rounds.
- Assist with processing patient admissions, transfers and discharges.
- Assist patients and families with wayfinding and direct them to available resources.
- Assemble and maintain patient medical records and other documents related to patient care.
- Assist with unit clerical functions and in trouble-shooting equipment failures, such as call system, portable phones, WOWs and other unit devices.
- Communicates and facilitates communication with patients, families, other departments and health care team members regarding patient care.
- Provides concierge service to assist patients and families with way finding and directs them to available resources.
- Assists with processing patient admissions, transfers and discharges.
- Assembles and maintains patient medical records and other documents related to patient care.
- Assists with unit clerical functions.
- Assists in trouble-shooting equipment failures such as call system, portable phones, WOWs and other unit devices.
- Other duties as assigned.
- High school diploma or GED
- One year of experience in a customer service‑related role
- Experience with typing, computer training or equivalent coursework
- College degree
- Microsoft Office experience
- with preceding
indicating "Minimum qualifications:" and "Preferred qualifications:". That's acceptable. Similarly for physical requirements etc., we could include them as part of Qualifications ul. We need to ensure we don't include boilerplate like EEO, etc. The posting didn't have that. Now produce HTML fragment. Let's craft:
About the role
Join Cleveland Clinic’s Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. Cleveland Clinic is recognized as one of the top hospitals in the country. You will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world. The H71 Digestive Disease General Surgery Unit at Cleveland Clinic Main Campus provides world-class care for patients needing many complex abdominal surgeries, including Total Abdominal Reconstruction, Whipple, HIPEC, MAL’s, Bowl Resection, Gastrectomy, Splenectomy, Liver Resection, Fistula Maintenance and Repair, and Pancreatectomy. Patients come to our unit from all over the world seeking our expertise in surgical intervention and care.
Responsibilities
Qualifications
Minimum qualifications:
Preferred qualifications:
Education: High school diploma or GED required; college degree preferred.
Certifications: None required.
Complexity of work: Requires critical thinking skills, decisive judgment, and the ability to work with minimal supervision; must be able to work in a stressful environment and take appropriate action.
Work experience: Minimum 1 year experience in a customer service‑related role; prior job experience with typing or computer training or equivalent coursework; Microsoft Office experience preferred.
Physical requirements: Requires full range of motion, manual and finger dexterity, eye‑hand coordination; frequent data entry, standing and walking for extensive periods; normal or corrected speech, hearing, and vision; some exposure to communicable disease or body fluids.
Personal protective equipment: Follows standard precautions using PPE as required.
But note we have duplicated info: Minimum qualifications and Work experience overlap. We should avoid duplication but preserve all substantive info. Could combine but risk losing nuance. The instruction says preserve ALL substantive information; do NOT invent or summarize away detail. So we need to keep each piece, but we can avoid exact duplicate sentences if they convey same info. However we have overlapping content: Minimum qualifications includes one year experience in customer service role and experience with typing/computer training. Work experience repeats that plus Microsoft Office preferred. We could keep both but maybe it's okay as they are not exact duplicates but slightly different. However to reduce redundancy we could combine into a single list that captures all. But we risk losing the distinction of "minimum" vs "preferred". Perhaps better to keep sections: Minimum qualifications, Preferred qualifications, Education, Certifications, Complexity of work, Physical requirements, PPE. And we can mention work experience within Minimum qualifications (makes sense). The posting also has "Work Experience: Minimum 1 year experience in a customer service-related role. Prior job experience with typing or computer training or equivalent coursework.