Health Unit Coordinator - Medical/Surgical

0.80 FTE, 32 hours per week. Day/Evening position with a mix of 4, 8, and 12-hour shifts and an every-third-weekend rotation. Hours may vary based on operational needs. Location: East Madison Hospital, Madison, WI.

About the role

Health Unit Coordinators (HUCs) play a key role on each unit by providing a warm and welcoming atmosphere for patients, families, and visitors. As the backbone of the unit, you will ensure everything runs smoothly and efficiently by managing day-to-day operations.

Responsibilities

• Answer phones, organize files, order supplies, handle correspondence, and manage databases.
• Provide general support to patients, family members, and staff.
• Utilize excellent communication and organizational skills to support patient care.
• Collaborate with the clinical team to coordinate patient admissions, transfers, and discharges.
• Maintain accurate electronic health records with a high level of attention to detail.
• Perform other clerical duties as needed.

Requirements

• High School Diploma (Required).
• 1 year of experience in a medical or customer service environment or similar (Required).
• 1 year of experience in a medical environment (Preferred).

Benefits

• Flexible schedules and shifts for work-life balance.
• Access to UW Health Employee Wellbeing Department resources supporting emotional, financial, and physical well-being.
• Tuition benefits for career advancement coursework.
• Opportunity to earn referral bonuses for recommending candidates to open positions.

Schedule

0.80 FTE (32 hours per week) with a mix of 4, 8, and 12-hour shifts. Includes an every-third-weekend rotation. Hours may vary based on departmental needs.