Health Unit Coordinator/Patient Care Assistant - Medical Surgical

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. We invest in competitive compensation and comprehensive benefit plans to take care of you and your family, now and in the future. Continuing education and advancement opportunities are available to build a long, successful career.

Benefits

• Medical: Multiple plan options
• Dental: Delta Dental or reimbursement account for flexible coverage
• Vision: Affordable plan with national network
• Pre-Tax Savings: HSA and FSAs for eligible expenses
• Retirement: Competitive retirement package

Responsibilities

• Provides organizational, receptionist, and clerical support to patient care units and the health care team
• Monitors and orders supplies
• Assists the care team with managing orders in the electronic health record (EHR)
• Communicates effectively via a variety of modalities with patients, visitors, and facility staff
• Plays an integral role in communication across the continuum of care
• Functions as a resource to members of the health care team and is familiar with multiple Mayo Clinic resources
• Complements the patient care delivery model using good judgment and problem-solving skills, strong interpersonal skills
• Assumes responsibility for self-development within the role and participates in continuous improvement activities
• Supports the healthcare team by anticipating and responding to team requests and patient needs
• Assists staff with delegated tasks of direct and indirect patient care under the supervision of a registered nurse
• Carries out delegated skills that are within those functions limited by law to unlicensed nursing personnel

Qualifications

• Must be 18 years of age prior to start date
• Successful completion of a health unit coordinator program or comparable experience (preferred)
• Current CHUC certification (preferred)
• Certified Nursing Assistant on State of Wisconsin Nurse Aide Registry in "non-expired" status (preferred)
• Completion of 12 college credits -OR- High school diploma/GED with successful completion of a Nursing Assistant training or equivalent preferred
• Ability to read and communicate effectively in English
• Basic computer knowledge and skills
• Ability to multitask, work well under pressure, and meet deadlines
• Excellent organizational, communication, writing, and listening skills
• Ability to work effectively in a team setting
• Knowledge of medical terminology
• Flexibility to work flexible hours, including days, evenings, nights, holidays, and weekends
• Self-directed and able to adapt to unpredictable situations

License Or Certification

• Maintains current Basic Life Support for Health Care Providers from American Heart Association or American Red Cross
• If not currently certified, Basic Life Support certification will be included as part of the orientation program

Pay

$20.98 - $29.19 / hour

Schedule

• Full Time
• 60 hours per pay period
• 12-hour rotating day/night shifts
• Every third weekend
• 2 holidays per year