Health Technician (Telehealth

We need to output HTML fragment with headings

for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. Must not repeat job title. Must not include Job ID etc. Must preserve all substantive info, remove boilerplate. Must not create sections with filler like "commensurate with experience". Must include Pay and Schedule only if posting actually states them. The posting includes "Work Schedule: 8:00am to 4:30pm - Monday thru Friday". Also includes Pay: "Competitive salary and regular salary increases". Also includes benefits: Paid Time Off, Parental Leave, Child Care Subsidy, Retirement, Insurance, Telework not available, Virtual not a virtual position, PCS not authorized. Also recruitment incentives not authorized. So we can include Benefits section with those details. Also include Pay section with "Competitive salary and regular salary increases". Also include Schedule section with the work schedule. We also need About the role: maybe from summary paragraph. The summary: "The Veterans Health Administration (VHA) supports the provision of patient care using telehealth technologies which increase a Veteran's access to care and support a Veteran's self-management. This includes developing and delivering virtual and digital technologies which help Veterans communicate synchronously and asynchronously with their health care teams and coordinate - track and manage their health care." That's about the role. Responsibilities: list of duties from "Duties" section. Many bullet-like sentences. We'll put them in

• . Requirements: maybe basic requirements? Could combine citizenship, experience/education, certification, grandfathering, grade determinations, physical requirements. But we have separate Qualifications and Skills sections. According to instructions, we can have sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to decide what goes where. Likely Requirements = basic eligibility (citizenship, experience/education). Qualifications = grade determinations, KSAs, preferred experience. Skills = maybe the KSAs (knowledge, skills, abilities). But we can also put KSAs under Skills. Let's parse. The posting includes: - Qualifications section: "Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met." - Basic Requirements: Citizenship, Experience/Education, Certification, Grandfathering Provision, Grade Determinations (including GS-05, GS-06, KSAs), Physical Requirements. - Preferred Experience: None. - Reference link. - The full performance level: GS-06, actual grade range GS-05 to GS-06. - Physical Requirements: sitting, bending, stooping, walking, lift up to 25 lbs, need driver's license, travel throughout catchment area. Thus we can structure: Requirements: Citizenship, Experience/Education, Certification, Grandfathering Provision, Physical Requirements. Qualifications: Grade Determinations (GS-05/GS-06), KSAs (list), Preferred Experience (None maybe omit), Reference link maybe not needed. Skills: Could be the KSAs (knowledge, skills, abilities) but we already used them in Qualifications. Maybe better: Skills = the KSAs list. Qualifications = grade determinations, experience/education, certification, grandfathering. But we already used experience/education in Requirements. Hmm. We need to avoid duplication but preserve all info. Let's decide: - Requirements: Citizenship, Experience/Education, Certification, Grandfathering Provision, Physical Requirements. - Qualifications: Grade Determinations (GS-05/GS-06) and maybe the reference link. - Skills: KSAs (the list of knowledge, skills, abilities). - Benefits: Paid Time Off, Parental Leave, Child Care Subsidy, Retirement, Insurance, Telework not available, Virtual not a virtual position, PCS not authorized, Recruitment/Relocation Incentives not authorized, Permanent Change of Station not authorized. - Pay: Competitive salary and regular salary increases. - Schedule: 8:00am to 4:30pm - Monday thru Friday. We must not include sections with filler like "Not Authorized" maybe still okay as it's specific content. It's not filler like "commensurate with experience". It's actual statement. So we can include. Now we need to output only HTML fragment, no markdown fences. Let's craft. First, About the role:

  About the role

  ...summary...

  Responsibilities:

  Responsibilities

  • ... each duty ...
  We need to list each duty from the Duties section. Let's extract them: - Preparing the clinical environment - which may include preparing medical and telecommunications equipment to be used for clinical examination and treatment - Serving as a tele-presenter per scope of practice - during clinical video telehealth (CVT) and VVC encounters including tasks such as establishing and maintaining video conferencing connections - making introductions between patient site and provider site - following instructions of a clinician to facilitate an effective clinical encounter - Serving as an imager and data manager for store and forward telehealth (SFT) clinical encounters including tasks such as capturing images - collecting data and transmitting them electronically for clinical review in accordance with VHA national guidelines - Taking measures to ensure patient care is delivered safely by following appropriate procedures for the cleaning of clinical equipment and the care environment while following all patient safety guidelines - protocols - and procedures - Completing standardized clinical questionnaires and templates within scope of training and applicable guidelines - Ensuring that patient privacy is protected by complying with all information security and patient privacy regulations - Receiving and scheduling requests for simple and complex intra-facility - and inter-facility telehealth appointments using an electronic resource-based scheduling system - Screening patients for Telehealth modality and referring patients that do not meet established criteria to appropriate care - Monitoring and maintaining schedules of rooms - patients - technologies - clinical providers and presenters as needed to ensure efficient telehealth operations - Providing patient education via approved materials - Supporting the Veteran in completing patient satisfaction surveys - Communicating effectively with clinical and administrative staff at the assigned local site and those located at remote sites of care - Configuring - installing - troubleshooting - cleaning - and performing minor routine maintenance of assigned telehealth technology - Ensuring assigned telehealth technologies are secured - ready for use - and accounted for by preparing and tracking maintenance work orders - information systems - inventory records - and communicating with National Telehealth Technology Help Desk to facilitate troubleshooting - repair - and coordination of replacement equipment as necessary - Providing established education and training to Veterans and clinicians on the use of telehealth technologies and serving as a point of contact to answer questions and address concerns related to these technologies - Maintaining knowledge of and skill in applying an extensive body of rules - procedures - and operations in telehealth-related technologies and a variety of computer hardware and software used for telecommunications - data entry and retrieval - record maintenance - document and report generation - Maintaining regular contact with more experienced staff members and the Facility Telehealth Coordinator to work out process issues - equipment needs - problems - data collection and any other logistical issues - Arranging and completing test video calls with Veterans to prepare the Veterans for clinical encounters using telehealth technologies - Ensuring information and resources are maintained for local and remote telehealth providers so they can effectively execute contingency and emergency plans - Performs other duties as assigned That's many items. Now Requirements section: Citizenship, Experience/Education, Certification, Grandfathering Provision, Physical Requirements. We need to preserve all details. Citizenship: "Citizenship: Citizen of the United StatesAfter a determination is made that it is not possible to recruit qualified citizens - non-citizen personnel may be appointed on a temporary basis under authority of 38 U.S.C. 7405 - without regard to the citizenship requirements of 38 U.S.C. 7402 or any other law prohibiting the employment of or payment of compensation to a person who is not a citizen of the United StatesCandidates must meet all other requirements for the grade and position concerned" We need to format as prose. Experience and Education: "Experience: One year of experience in a health care field that demonstrates the applicant's ability to perform the work or provides an understanding of the work such as but not limited to a medical or clinical assistant (or technician) or health technicianOR- Education: Four academic years above high school leading to a bachelor's degree with courses related to the occupationOR- Experience/Education Combination: Equivalent combination of experience and education are qualifying for entry level for which both education and experience are acceptableExamples are listed below: Six months of experience in the health care field and two years of education above high school that included at least six semester hours in health care related courses such as - biological science - surgical technician courses - nursing assistant or other courses related to the positionor an associate's degree in a health care related fieldor Six months of experience in the health care field and successful completion of a course for health care technicians - hospital corpsmen - or medical service specialists given by the U.S. Armed Forces" Certification: "Certification: None" Grandfathering Provision: long paragraph. Physical Requirements: "Physical Requirements: The work requires sitting - bending - stooping and walking consistent with the delivery of services in the office - hospital and communityThe position may entail lifting of no more than 25 pounds on an occasional basisWhenever possible - carts and dollies will be utilized as an alternative to liftingIn carrying out responsibilities - operation of a motor vehicle with a valid driver's license is requiredThe social worker must meet the requirements to use a government vehicle in accordance with VHA directive 2008-020It will be necessary for the social worker to travel throughout the Wilkes-Barre VAMC catchment area where they conduct interviews with Veterans - family members - representatives of community health - welfare and law enforcement agencies" Note: The text mentions "social worker" but position is Health Technician (Telehealth Clinical). Probably a copy-paste error but we must preserve as is. Now Qualifications section: Grade Determinations and maybe reference link. Grade Determinations: "Grade Determinations: In addition to the basic requirements for employment - the following criteria must be met when determining the grade of candidatesHealth Technician (Telehealth Clinical) - GS-05 Experience or Education: None beyond the basic requirementsHealth Technician (Telehealth Clinical) - GS-06 ExperienceOne year of experience equivalent to the next lower grade level Demonstrated Knowledge - Skills - and Abilities (KSA)In addition to the experience above - the candidate must demonstrate all of the following KSAsComprehensive knowledge of computer systems and programs to perform a variety of tasksAbility to communicate - consult - and interact with other members of the healthcare team - external relations - customer service and patient educationAbility to provide and receive guidance and technical directionAbility to plan - organize - set priorities - work as a team member - and effectively complete assignmentsAbility to read - interpret - and apply complex written instructionsKnowledge of general clinical policies and procedures in a healthcare environmentSkilled in the use of telehealth technologies for the facilitation of telehealth clinical encountersPreferred Experience: None Reference: For more information on this qualification standard - please visit https://www.va.gov/ohrm/QualificationStandards/The full performance level of this vacancy is GS-06 levelThe actual grade at which an applicant may be selected for this vacancy is in the range of GS-05 level to GS-06 level" We need to separate KSAs for Skills section. Thus Qualifications: maybe include grade determinations (GS-05/GS-06) and reference link and full performance level and actual grade range. Skills: list of KSAs. Let's extract KSAs: - Comprehensive knowledge of computer systems and programs to perform a variety of tasks - Ability to communicate - consult - and interact with other members of the healthcare team - external relations - customer service and patient education - Ability to provide and receive guidance and technical direction - Ability to plan - organize - set priorities - work as a team member - and effectively complete assignments - Ability to read - interpret