Health Plan Partnership Specialist

Responsibilities

• Lead relationship management with managed care health plans, focusing on membership growth, strategic marketing, and joint co-marketing initiatives
• Provide orientation and guidance on CBWCHC health services to health plan representatives
• Plan and execute collaborative marketing campaigns with health plan partners to increase awareness, engagement, and patient volume
• Conduct high-level meetings with health plan partners to review membership performance, trends, patient growth opportunities, and quality incentive programs
• Analyze patient, membership, and utilization data to inform strategic initiatives and optimize network engagement
• Develop and implement strategies to enhance patient acquisition, retention, and overall access to care
• Serve as a trusted advisor to internal leadership and cross-functional teams regarding health plan collaborations, co-marketing efforts, and quality improvement programs
• Track, evaluate, and report key performance metrics, providing actionable insights to support continuous improvement and strategic decision-making

Requirements

• Strong skills in community building, communication, and stakeholder management skills
• Maintain a flexible schedule, including availability for some evenings and weekends

Qualifications

• Bachelor’s degree in Healthcare Administration, Public Health, Marketing or a related field
• 3-5 years experience in healthcare partnerships, managed care collaboration, marketing or/and community relations
• Strong understanding of healthcare systems, NYS of Health Marketplace products, payer structures, and patient access optimization
• Strong project management, interpersonal, and communication skills
• Ability to translate data and market insights into actionable growth strategies
• Proficiency in data analysis and healthcare management tools
• Working knowledge of Excel, PowerPoint, and other relevant applications
• Bilingual skills, with a preference for Chinese-speaking preferred, based on on community needs

Skills

• Strong project management, interpersonal, and communication skills
• Ability to translate data and market insights into actionable growth strategies
• Proficiency in data analysis and healthcare management tools

Benefits

• Medical insurance
• Employer-paid dental, vision, disability and life insurance
• 403(b) retirement savings plan
• Flexible spending accounts for transit, parking, health and dependent care
• Paid time off (28 days for the first year of employment)
• Employee Assistance Program
• Employee Discount Programs
• Tuition reimbursement for eligible employees
• The Health Center is qualified for Public Service Loan Forgiveness (PSLF) program