Health IT Business Analyst / Integration Analyst - Remote
Pinnacle Method Consulting's mission is to help job seekers reach their career peak by accessing top-tier opportunities. We systematically source and verify roles from premier employers like Optum Insight, which improves the flow of health data and information to create a more connected healthcare system. Optum Insight removes friction and drives alignment between care providers, payers, and consumers, leveraging deep industry expertise and innovative technology to reduce costs while improving risk management, quality, and revenue growth.
About the role
We are seeking a senior Health IT Business Analyst / Integration Analyst to support end-to-end interoperability and interface delivery in a live healthcare environment. This remote role requires hands-on Epic Bridges interface development and production support, expert-level InterSystems Ensemble (HL7 engine) experience, and the ability to independently troubleshoot interface failures in a 24x7 setting. The ideal candidate can translate clinical and business requirements into HL7 mappings and partner with technical and non-technical stakeholders to deliver stable, HIPAA-compliant integrations with minimal ramp-up time. You'll enjoy the flexibility to work remotely from anywhere within the U.S., though hires in the Minneapolis or Washington, D.C. area will be required to work in the office a minimum of four days per week.
Responsibilities
- Develop, enhance, and support HL7 v2.x interfaces using InterSystems Ensemble/IRIS as the primary integration engine
- Design, build, and support Epic Bridges interfaces and related interoperability workflows, including vendor interfaces connected to Epic
- Perform message analysis, mapping, and troubleshooting for common HL7 message types (ADT, ORM, ORU, SIU, DFT) and resolve interface failures independently
- Translate clinical and business requirements into HL7 mappings and integration specifications; create and maintain interface specs, mapping documents, and support guides
- Perform Epic-side build and configuration changes required to enable or modify interfaces
- Support Epic upgrade cycles, including Nova Notes review, regression testing, and end-to-end validation
- Monitor interface queues and transaction logs for errors or latency; coordinate remediation and communicate status and impact to non-technical stakeholders
- Ensure data exchange complies with HIPAA and organizational security standards; support secure connectivity patterns as required
Requirements
- Bachelor's degree in Computer Science, Information Systems, or related field (or equivalent experience)
- Epic Bridges certification
- 5+ years hands-on Epic Bridges interface development and production support in a healthcare environment (certification required; hands-on build and support—not certification only)
- 5+ years hands-on HL7 v2.x development and production support using InterSystems Ensemble/IRIS in a healthcare environment
- Expert-level InterSystems Ensemble experience used as an HL7 engine (not junior, in-training, or shadowing)
- Proven experience analyzing, mapping, and troubleshooting HL7 message types including ADT, ORM, ORU, and SIU (or equivalent)
- Ability to independently troubleshoot and resolve Ensemble interface failures without direct supervision
- Experience performing Epic-side build changes to enable or modify interfaces
- Experience supporting vendor interfaces connected to Epic and supporting Epic upgrade cycles (Nova Notes review and regression testing)
- Experience supporting live hospital or large multi-facility health system integrations in a live Epic environment
- Proven extensive knowledge of how Epic Bridges and Ensemble interact during message flow and error scenarios
- Proven solid verbal and written communication skills, including the ability to explain issues clearly to non-technical stakeholders
- Experience working in HIPAA-regulated healthcare IT environments
- Experience supporting 24x7 production and on-call environments
Preferred Qualifications
- Epic Data Courier certification
- Epic Care Everywhere experience
- FHIR and/or API-based integration experience
- Secure transport and file transfer (VPN/TLS, SFTP) configuration and support experience
- Experience with HIEs, external registries, and cloud integration patterns
- Additional scripting or programming experience (e.g., Python, Java, .NET, JavaScript)